Experienced Team
Experienced Team | Emergency Plumbing | Plumbing | Washburn
When a pipe bursts in the middle of the night, Washburn homeowners know they can rely on HEP’s experienced team. With decades of hands-on expertise and the latest diagnostic tools, these local professionals arrive fast, identify the issue, and fix it right the first time. From frozen lines rattling in sub-zero Lake Superior winds to clogged drains ruining weekend gatherings, every call is treated like the top priority.
Their round-the-clock service means you’ll never wait until morning; dial them at 2 A.M. and a fully stocked truck is on its way. Transparent, upfront pricing removes surprises, and every repair is backed by a solid satisfaction guarantee. Whether you need swift leak detection or full-scale sewer restoration, HEP turns stressful situations into peace of mind—proving why their name is synonymous with emergency plumbing in Washburn.
FAQs
What emergency plumbing services do you offer in Washburn?
Our experienced team is on-call 24/7 to handle burst pipes, sewer backups, overflowing or clogged toilets, water-heater failures, frozen lines, sump-pump breakdowns, gas-line leaks, and any sudden water or drainage issue that threatens your property or safety.
How fast can your plumbers arrive after I call?
Because we station technicians throughout the Washburn area and use GPS-dispatched service vans, we typically reach most addresses within 60 minutes—often faster during normal traffic conditions. We’ll give you an ETA when you call and update you if anything changes.
Will I be charged extra for emergency service at night or on weekends?
A modest after-hours fee applies to calls received outside regular business hours (8 a.m.–5 p.m., Monday–Friday). However, we always provide upfront, flat-rate pricing before any work begins so you know the total cost and can approve it before we start repairs.
What should I do while waiting for the emergency plumber to arrive?
1) Shut off the nearest water valve—or the main valve if you can’t locate the source. 2) Turn off electricity in flooded areas if it is safe to do so. 3) Open faucets to relieve pressure. 4) Move valuables away from water. 5) Avoid using chemical drain cleaners or open flames. Then wait in a safe area until our certified plumber arrives with professional equipment.
Are your plumbers licensed and insured in North Dakota?
Yes. Every technician who enters your home holds a North Dakota journeyman or master plumber’s license, carries full liability and workers’ compensation insurance, and receives ongoing training in the latest codes, safety standards, and emergency repair techniques.
Do you guarantee your emergency plumbing repairs?
Absolutely. All labor is backed by a 1-year workmanship warranty, and we honor all manufacturers’ warranties on parts we install. If the same issue reoccurs within the warranty period, we’ll return promptly at no additional cost to make it right.