Prompt Service
Prompt Service | Heat Repair | Heating and Air Conditioning | Wartburg
When the Cumberland Plateau’s cold snaps hit Wartburg, the last thing you need is a silent furnace. HEP’s prompt service heating and air conditioning team arrives fast, tools in hand, ready to restore warmth to your home with expert heat repair that never cuts corners. Our certified technicians diagnose issues on the spot, carry most replacement parts right in the truck, and keep you informed every step of the way—so you can trade shivers for comfort without delay.
From sputtering heat pumps to aging gas furnaces, we handle every brand, offer up-front pricing, and back our work with a satisfaction guarantee locals have trusted for decades. Day or night, one call connects you to Wartburg’s friendly, hometown crew committed to honest service, courteous care, and craftsmanship that lasts long after the thermostat is steady again. Because with HEP, reliable heat isn’t a luxury—it’s a promise.
FAQs
How quickly can you respond to a no-heat emergency in Wartburg?
Because we keep fully stocked service vans stationed in Morgan County, our on-call technicians can usually be at any Wartburg address within 60–90 minutes of your call—24 hours a day, 7 days a week. If weather or traffic conditions threaten that window, our dispatcher will give you an accurate ETA and stay in touch until we arrive.
What types of heating systems do you repair?
We service gas and electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, boilers, and packaged rooftop units. Our technicians carry factory-authorized parts for most major brands—including Trane, Carrier, Lennox, Goodman, and Rheem—so the majority of repairs can be completed on the first visit.
Are your technicians licensed and insured in Tennessee?
Yes. Every technician holds a Tennessee Mechanical Contractor CMC-C license and EPA Section 608 certification for refrigerant handling. We also carry $2 million in liability insurance and full workers’ compensation coverage to protect you and your property during the repair.
How much does a typical heat repair visit cost and what does it include?
Our diagnostic fee for Wartburg residents is $89 during regular business hours and $129 after hours or on holidays. The fee covers a complete system inspection, safe-operation check, and a written estimate before any work begins. If you proceed with the repair, we waive the diagnostic charge—you pay only for parts and labor, which are quoted upfront at flat rates.
Do you offer after-hours or weekend heating repair services?
Absolutely. We provide true 24/7 emergency service, including nights, weekends, and holidays, with no additional overtime labor rates. Only the slightly higher after-hours diagnostic fee applies. Our goal is to restore your heat as quickly and affordably as possible, no matter when the breakdown occurs.
What can I do to troubleshoot my furnace before calling for service?
1) Check that the thermostat is set to “Heat” and is above room temperature. 2) Verify the furnace switch and circuit breaker are on. 3) Replace or clean the air filter—many shutdowns are triggered by restricted airflow. 4) For gas furnaces, ensure the gas valve is open and that you have fuel. 5) Reset the system by turning it off for 30 seconds and back on. If the unit still won’t run, call us—continuing to cycle the furnace can cause additional damage or safety risks.