Licensed Technicians
Licensed Technicians | Tank Water Heater | Plumbing | Walland
When the mornings in Walland start crisp and you need hot water right away, HEP’s licensed technicians arrive ready to restore comfort. We install, repair, and maintain your existing tank water heater with precision, bringing decades of experience to every home we enter. From flushing sediment and replacing anode rods to diagnosing thermostat hiccups, we tackle each job with the same care we’d give our own families—because here, neighbors still look out for one another.
Our vans roll out stocked with quality parts so you’re never left waiting, and our transparent pricing means the only surprise you’ll feel is how smoothly everything works afterward. Whether you’re upgrading to a more efficient unit or just want peace of mind that your current system can handle another Tennessee winter, trust HEP to keep the hot water flowing and your day on schedule.
FAQs
Are your Walland plumbing technicians fully licensed and insured?
Yes. Every technician who services tank water heaters for our Walland customers holds a current Tennessee state plumbing license and carries full liability and workers’-compensation insurance. We also stay up to date on Blount County building codes and manufacturer-specific training, so your installation or repair is always code-compliant and protected.
Which brands and sizes of tank water heaters can you install or service?
We work on all major residential and light-commercial brands, including Rheem, Bradford White, A. O. Smith, State, and Whirlpool. Standard capacities of 30-, 40-, 50-, 66-, and 80-gallon units are stocked on our service trucks, and we can special-order high-recovery, low-boy, and mobile-home models. Whether it’s natural gas, propane, or electric, we have the parts, training, and factory authorizations to install, maintain, or warranty-repair your unit.
How long does a typical tank water heater installation or replacement take?
Most straightforward replacements in Walland homes take about 2–3 hours from shutdown to relight. That includes draining the old tank, disconnecting gas or electrical lines, updating the venting if required, setting the new unit, pressure testing, and code inspection. If the job involves relocating the heater, adding expansion tanks, or bringing the flue up to current standards, plan on 4–6 hours.
What signs indicate it’s time to replace my tank water heater rather than repair it?
Replace the unit if you notice (1) rust-colored water or metallic taste, (2) standing water or corrosion at the base of the tank, (3) rumbling or popping sounds even after flushing, (4) a drop in hot-water volume, (5) repeated tripped circuit breakers or pilot outages, or (6) the unit is 10–12 years old and facing a major repair such as a leaking tank or failed gas valve. These symptoms usually signal internal tank deterioration that cannot be economically repaired.
Do you offer routine maintenance, and how often should my tank water heater be serviced?
Absolutely. We recommend an annual tune-up that includes draining and flushing sediment, testing the T&P relief valve, inspecting anode rods, checking thermostats/gas valves, verifying vent draft, and setting the thermostat to an energy-efficient 120 °F. Regular maintenance extends tank life, maintains efficiency, and keeps your manufacturer’s warranty valid.
Can you provide same-day emergency service in Walland, and what does it cost?
Yes. Our licensed technicians live and work in Blount County, so we offer 24/7 emergency response. Calls received before 3 p.m. are usually resolved the same day; after-hours arrivals are typically within two hours. Trip and diagnostic fees start at $79 during regular hours and $129 after hours; we’ll quote all repair or replacement costs up front before any work begins, with no hidden charges.