Years Of Experience
Years Of Experience | Electrical Repair | Electrical | Walland
For decades, HEP has been the name Walland homeowners say first when the lights flicker, the breaker trips, or an outlet sparks. Our seasoned technicians pair old-school craftsmanship with up-to-the-minute training, arriving in fully stocked vans that let most jobs finish on the first visit. From storm-damaged wiring to mysterious power losses, we diagnose quickly, explain clearly, and stand behind every electrical repair with transparent pricing and rock-solid warranties.
We live here, too, so we know how Tennessee storms, mountain humidity, and aging cabins can punish a home’s circuitry. That local insight, combined with thousands of successful service calls, means you get more than a fix—you get a partner who safeguards your family’s comfort and safety long after we leave the driveway. When you need dependable electrical repair in Walland, trust the experience that’s powered our community for years: trust HEP.
FAQs
What kinds of electrical repairs do you offer in Walland?
With more than 25 years of hands-on experience, our licensed electricians can diagnose and repair everything from flickering lights and faulty outlets to breaker panel failures, damaged wiring, surge-related damage, and ceiling-fan or lighting fixture issues. We service both residential and light-commercial properties, so whether you need a quick receptacle swap or a complete rewiring of an older home, we have the skills and equipment to handle it safely and efficiently.
Are your electricians licensed, insured, and familiar with local Walland codes?
Absolutely. Every technician on our team holds a Tennessee state journeyman or master-electrician license, carries full liability and workers’-compensation insurance, and undergoes ongoing code-update training. Because we regularly work with the Blount County building department, we stay current on the National Electrical Code (NEC) as well as any amendments specific to Walland and surrounding communities. This ensures your repair is completed to the latest safety standards and passes inspection the first time.
How soon can you respond to an electrical emergency?
We maintain a 24/7 emergency dispatch line that serves all of Walland and nearby areas. During normal business hours we can usually be on-site within 2–4 hours. After-hours, weekends, and holidays, a duty electrician is on call and can typically arrive within the same timeframe, depending on weather and road conditions. Our service vans are stocked with the most commonly used breakers, outlets, wire gauges, and testing gear so we can resolve most emergencies in a single visit.
Do you provide upfront pricing and written estimates?
Yes. Once we complete a diagnostic and explain the repair options, we present a detailed, line-item estimate before any work begins. The price you approve is the price you pay—no hidden fees, travel charges, or overtime add-ons. If we uncover additional issues while performing the repair, we stop, show you the problem, and obtain approval before proceeding so there are no surprises on the final invoice.
Can you upgrade my electrical panel or add capacity for new appliances?
Certainly. Many Walland homes still operate on 100-amp service, which may be insufficient for today’s HVAC systems, EV chargers, hot tubs, or remodeled kitchens. We can perform a load calculation, coordinate with your utility provider, and install a new 150- or 200-amp panel, sub-panels, or dedicated circuits as needed. All upgrades include permits, inspections, labeling of circuits, and a workmanship warranty, ensuring your home is future-ready and code-compliant.
What safety measures do you follow while working in my home?
Safety is our top priority. We begin every job with a lockout/tagout procedure to de-energize the affected circuit, use insulated tools and Category III/IV meters, and wear ASTM-rated PPE such as arc-flash gloves and protective eyewear. Work areas are covered with drop cloths, and we vacuum or wipe down surfaces before leaving. After the repair, we conduct a final functional and thermal test to verify the system operates within safe temperature and voltage ranges. All work is backed by a one-year parts and labor warranty.