- HEP
- Year-round Comfort
Year-round Comfort
Year-round Comfort | HVAC Unit Replacement | Heating and Air Conditioning | Turtletown
When Turtletown’s summer humidity makes the air feel thick or an Appalachian cold snap rattles the windows, you deserve a system that switches seamlessly from crisp cooling to cozy heat. HEP’s seasoned technicians specialize in HVAC unit replacement, pairing precise load calculations with today’s most energy-efficient equipment so every corner of your home stays perfectly comfortable. We arrive on time, protect your floors with shoe covers, and haul away the old unit—leaving you with nothing but quieter operation, lower utility bills, and year-round peace of mind.
From up-front flat-rate pricing and flexible financing to our 100% satisfaction guarantee, we make upgrading easy for Turtletown homeowners. Call or click today, and let HEP restore the dependable comfort your family counts on—no matter what East Tennessee’s weather throws your way.
FAQs
When should I consider replacing my HVAC unit in Turtletown?
Most systems last 12–15 years in our Cherokee National Forest climate, where hot, humid summers and chilly, damp winters cause heavy year-round cycling. You should start planning for replacement if your unit is over a decade old and you’re noticing frequent breakdowns, rising utility bills, uneven temperatures, excessive noise, or the use of R-22 refrigerant (which is now phased out). A modern, high-efficiency system can cut energy costs by 20–40 % while improving comfort.
How do I know what size HVAC unit my Turtletown home needs?
Proper sizing requires a Manual J load calculation—not just square footage. Our comfort advisors measure window area and orientation, insulation levels, air leakage, number of occupants, ceiling height, and local design temperatures for Turtletown (92 °F summer / 23 °F winter). An accurately sized system avoids short-cycling, humidity issues, and premature wear, delivering steady temperatures and lower operating costs.
How long does an HVAC replacement take and will I be without heating or cooling?
Most straightforward replacements (same location, adequate ductwork and electrical service) are completed in one day. Our crew removes the old equipment, installs the new indoor and outdoor units, reconnects refrigerant lines, re-seals and pressure tests the duct system, and verifies performance. You’ll typically be without heating or cooling for only 4–8 hours. More complex jobs—adding new ducts, line-set rerouting, or electrical upgrades—can extend the timeline to two days, but we always provide temporary comfort solutions if needed.
Are there energy-efficient options that qualify for rebates or tax credits?
Yes. Heat pumps and air conditioners with ENERGY STAR certification (SEER2 ≥ 15.2 for split heat pumps, ≥ 16.0 for split A/Cs) and furnaces with AFUE ≥ 97 % can qualify for the federal Energy Efficient Home Improvement 25C tax credit—30 % of project cost up to $2,000. Local incentives include TVA’s EnergyRight rebates and Selective TVA financing, plus possible credits from Tri-State EMC and Copper Basin Electric. We handle all paperwork and supply the AHRI certificates you need to claim savings.
What is included in your Year-Round Comfort Plan after installation?
Every replacement comes with a one-year labor warranty and an optional Year-Round Comfort Plan that locks in worry-free performance: • Two precision tune-ups per year (spring cooling & fall heating) • Filter changes and coil cleaning • 24/7 emergency service with no overtime fees • Priority scheduling—jump to the front of the line • 15 % discount on any repairs past the warranty period • Detailed seasonal performance reports so you can track energy use and indoor air quality.
How much does HVAC replacement cost in Turtletown and what financing is available?
Prices vary with size, efficiency, and installation complexity. In Turtletown, a basic 2-ton heat pump starts around $6,500 installed, while a high-efficiency 3-ton dual-fuel system with duct upgrades can reach $12,000–$14,000. We provide flat-rate, written proposals with no surprise fees. To keep replacement affordable, we offer 0 % APR financing for 18 months, low-interest plans up to 120 months, and lease-to-own options. Many customers combine financing with rebates and tax credits to reduce out-of-pocket costs by 30–40 %.