- HEP
- Expert Technicians
Expert Technicians
Expert Technicians | Heat Repair | Heating and Air Conditioning | Tullahoma
When the temperature drops in Tullahoma, a hiccup in your heater can turn cozy evenings into shivering nights. HEP’s certified technicians arrive promptly with fully stocked trucks, ready to diagnose and resolve any furnace fault—from worn ignitors to thermostat glitches—so you can get back to warm, worry-free comfort. Our team treats your home with the same care we’d give our own, explaining every step and offering upfront, no-surprise pricing.
Customers choose us for reliable heat repair because we blend hometown friendliness with cutting-edge expertise. We’re available 24/7, back our work with solid warranties, and always clean up before we leave. Whether you need an emergency fix or preventive maintenance, one call to HEP keeps the chill outside where it belongs.
FAQs
What are the most common signs that my heater needs repair?
Watch for uneven temperatures from room to room, strange noises such as banging or screeching, unusually high utility bills, short cycling (turning on and off rapidly), and weak or no airflow from vents. If you notice burning or musty odors, or if your carbon-monoxide detector alarms, shut the system off immediately and call our Tullahoma technicians.
Which types of heating systems do you service in the Tullahoma area?
Our technicians are trained to repair gas furnaces, electric furnaces, heat pumps, dual-fuel hybrid systems, ductless mini-splits, and packaged rooftop units. We work on all major brands sold in Middle Tennessee, including Trane, Carrier, Lennox, Rheem, Goodman, and American Standard.
How fast can you respond to a no-heat emergency?
Because winter nights in Tullahoma can dip below freezing, we offer 24/7 emergency service. Most calls received before 10:00 p.m. are answered within two hours, and midnight-to-dawn calls are usually handled by first-available dispatch. Our fully stocked service vans carry the most common replacement parts so we can restore heat on the first visit about 90% of the time.
What happens during a typical heat repair service visit?
After confirming your safety, our NATE-certified technician performs a multi-point diagnostic: checking thermostat calibration, verifying voltage and amp draws, inspecting burners or heating elements, measuring refrigerant (for heat pumps), and testing airflow and safety controls. We then explain the problem, show you any failed parts, quote a flat-rate price, and complete the repair upon approval. Before leaving, we run the system through a full heating cycle and clean the work area.
How can I prevent future heating breakdowns?
Replace or clean air filters every 1–3 months, keep supply and return vents unobstructed, and schedule professional maintenance each fall. Our Precision Tune-Up includes combustion analysis, coil cleaning, lubrication of moving parts, and tightening of electrical connections. Regular care can cut breakdowns by up to 40% and lower energy costs by 10–15%.
Are there any local rebates or incentives for upgrading my heating system?
Yes. Tullahoma Utilities Authority occasionally offers bill credits for customers who install high-efficiency heat pumps or smart thermostats. Tennessee Valley Authority’s EnergyRight program provides loans and rebates for qualifying upgrades with efficiencies of 15 SEER2/8.5 HSPF2 or higher. We stay current on all incentives and will handle the paperwork to maximize your savings.