Plumbing Emergencies
Plumbing Emergencies | Emergency Plumbing | Plumbing | Tullahoma
When a pipe bursts at midnight or your water heater calls it quits on a chilly Tullahoma morning, you need more than a fast fix—you need a neighbor who understands the urgency. HEP’s licensed, background-checked technicians are on call around the clock, arriving with fully stocked trucks and the know-how to stop leaks, clear clogs, and safeguard your home from costly water damage. A single call puts our team in motion, tracking your location, updating you en-route, and offering upfront pricing before the wrench even turns.
From historic downtown cottages to new builds on the outskirts, we treat every service call as a race against the clock, because true emergency plumbing is about restoring comfort and peace of mind as quickly as possible. Count on courteous pros who respect your space, explain every option, and back their work with a satisfaction guarantee—so you can get back to life in Tullahoma without the drip, gurgle, or flood.
FAQs
Do you provide 24/7 emergency plumbing service in Tullahoma?
Yes. Our dispatch center is staffed around the clock, including weekends and holidays. The on-call technician can usually be at any address in Tullahoma within 60 minutes, and we also cover nearby communities such as Manchester, Winchester, Shelbyville, and Lynchburg.
What types of plumbing emergencies can you handle?
We’re equipped for every urgent situation a homeowner or business might face—burst or frozen pipes, sewer backups, overflowing or continuously running toilets, major leaks, failed water heaters, sump pump breakdowns, gas or water line leaks, and stubborn main-line clogs. Our trucks arrive stocked with replacement valves, pipe, fittings, water-heater parts, and professional drain-clearing equipment so most jobs are resolved on the first visit.
How much will an emergency service call cost me?
We charge a flat diagnostic fee that is quoted over the phone before we dispatch. Once your plumber assesses the problem on-site, you’ll receive an up-front, written price to approve—there are no hidden fees, overtime charges, or holiday premiums. We accept cash, check, and all major credit cards, and financing is available for larger repairs such as water-line replacements.
Are your plumbers licensed and insured?
Absolutely. Every technician holds a current Tennessee plumbing license, is background-checked and drug-screened, and carries photo ID. The company is fully insured for both liability and workers’ compensation, and all work is backed by a one-year parts and labor warranty for residential customers (90 days for commercial).
What should I do while waiting for the emergency plumber to arrive?
1. Turn off the main water shut-off valve (usually at the meter or where the service line enters the house). 2. If the leak is near an appliance such as a water heater, also shut off the appliance’s isolation valve and power source. 3. Open nearby faucets to relieve pressure and drain standing water from lines. 4. Move valuables, electronics, and furniture away from the affected area and place towels or buckets to control water spread. 5. Avoid using electrical devices in wet areas and do not attempt DIY repairs on gas or sewer lines.
Can you help me file an insurance claim for water damage?
Yes. Upon request we will provide detailed written estimates, photographs, and the technician’s report that most carriers require. We can also bill your insurer directly for covered emergency mitigation work, which often accelerates claim approval and eases out-of-pocket expenses for homeowners in Coffee, Franklin, and Moore counties.