- HEP
- Tankless Water Heater
Tankless Water Heater
Tankless Water Heater | Tankless Water Heater Install | Plumbing | Townsend
Imagine never running out of hot water in the middle of a Smoky Mountain winter. HEP’s certified plumbers bring that dream to life for Townsend homeowners, replacing bulky tanks with sleek, high-efficiency units that heat water on demand. You’ll enjoy lower utility bills, space-saving convenience, and a system that can last twice as long as a traditional heater—all backed by our 24/7 emergency support and an industry-leading warranty.
From your first call to the final test run, our crew handles every step of your tankless water heater install with transparent pricing, clean workmanship, and respect for your time and property. Whether you’re upgrading an aging tank or building a new cabin retreat, HEP designs custom solutions that fit your household ’s size, water usage, and budget so you can soak, rinse, and relax without a second thought.
FAQs
How do I know if a tankless water heater is right for my Townsend home?
A tankless unit is ideal if you want endless hot water, lower energy bills, and more space. Homes in Townsend with 1–3 bathrooms typically benefit the most. We’ll assess your gas line or electrical capacity, expected hot-water demand, and water quality (Townsend has moderately hard water) to confirm suitability.
What size tankless water heater will I need?
Sizing is based on flow rate (gallons per minute) and temperature rise. For example, two simultaneous showers and a dishwasher may require 6–7 GPM at a 70 °F rise. During our in-home consultation we perform a fixture count, check incoming ground-water temperature (≈50 °F in Townsend), and recommend a properly sized unit so you never run out of hot water.
Do I need to upgrade my gas line or electrical service?
Most gas tankless models require a ¾" gas line and 120 V outlet, while electric units often need at least a 100-amp service with multiple dedicated 40-50 amp breakers. We inspect your existing utilities and, if upgrades are necessary, include the cost and permitting in our quote.
How long does installation take and will I be without water?
A standard retrofit takes 4–8 hours. We shut off water and fuel lines only when disconnecting the old heater and tying in the new unit—typically 2–3 hours—so downtime is minimal. We schedule installations at your convenience and restore all services the same day.
Are permits required in Townsend for a tankless water heater install?
Yes. New Castle County (which oversees Townsend) requires plumbing and, for gas units, mechanical permits. We handle all permit applications, inspections, and code compliance, including venting clearances and seismic strapping if needed.
What maintenance does a tankless water heater need?
Annual descaling keeps the heat exchanger efficient, especially with Townsend’s hard water. We also clean the inlet filter and check venting, gas pressure, and combustion. Our maintenance plan includes these services and extends the manufacturer’s warranty, giving you peace of mind.