- HEP
- Expert Team
Expert Team
Expert Team | Tankless Water Heater Install | Plumbing | Townsend
When homeowners in Townsend want endless hot water without bulky storage tanks, they turn to HEP’s expert plumbing team for a seamless tankless water heater install. Our certified technicians size the perfect unit for your household, remove the old system, and integrate high-efficiency technology that heats water on demand—cutting energy bills while freeing up valuable space. From venting and gas line upgrades to the final performance check, we handle every detail with precision and respect for your home.
Choosing HEP means getting punctual arrivals, transparent pricing, and a crew that treats you like family. We back every installation with industry-leading warranties and ongoing maintenance support, so you can enjoy instant, reliable hot water for years to come. Ready to level up your comfort? Call today and experience why Townsend trusts HEP for expert craftsmanship and genuine peace of mind.
FAQs
What are the main advantages of installing a tankless water heater in Townsend?
Tankless units heat water on demand, so you never run out of hot water and you eliminate the standby energy losses of a storage tank. In our coastal-influenced Townsend climate, that translates to energy savings of 20–40 %, lower utility bills year-round, and more space in mechanical rooms. Tankless models also last 18–20 years—roughly twice as long as a traditional tank—making them a smart long-term investment for local homeowners.
Should I choose a gas or electric tankless water heater for my Townsend home?
Most Townsend homes with natural gas service opt for gas-fired models because they deliver higher flow rates (up to 11 GPM) and better cold-weather performance. If your property relies on propane or has no gas line, a high-efficiency electric unit can still meet demand, provided the panel has enough amperage. During our free on-site assessment, we calculate your peak hot-water load, check gas pressure or electrical capacity, and recommend the model that balances performance, operating cost, and installation expense.
How long does a typical tankless water heater installation take, and will my water be shut off?
A straightforward replacement of a tank unit with a tankless model usually takes 4–6 hours. If venting or gas line upgrades are required, plan on 6–8 hours. Your water will be off for roughly half that time, and we always schedule the shut-off during a window you approve. Our team protects floors, hauls away the old tank, and cleans the work area before we leave so disruption to your household is minimal.
Will I need upgrades to my gas line, venting, or electrical system?
Many tankless water heaters need a ¾-inch gas line and Category III/IV stainless steel venting. Townsend homes built before 1995 often have ½-inch gas lines, which may require upsizing. Electric units typically demand 120–150 amps of dedicated service. During our pre-installation inspection, we pressure-test the gas line, verify combustion air, and inspect the panel. If upgrades are necessary, we provide a transparent estimate and handle all work in-house so you have a single point of contact.
What maintenance does a tankless water heater require, and how long will it last?
With annual maintenance—a 45-minute descaling flush and inspection—Townsend homeowners can expect 18–20 years of service. Our hard-to-moderately-hard municipal water makes descaling especially important: mineral buildup can trigger error codes and reduce efficiency. We offer affordable service plans that include flushes, filter cleaning, and a full diagnostic check to keep your unit in top condition and preserve the manufacturer’s warranty.
Are permits, rebates, or tax credits available for tankless installations in Townsend?
Yes. Townsend requires a plumbing and, for gas units, a mechanical permit; our office pulls all permits and schedules required inspections with the city. Energize Delaware currently offers rebates up to $300 for qualifying ENERGY STAR® gas tankless units, and federal tax credits under the Inflation Reduction Act can cover 30 % of the installed cost (capped at $600). We file all paperwork on your behalf so you receive every incentive possible.