- HEP
- Reliable Solutions
Reliable Solutions
Reliable Solutions | Plumbing | Townsend
From leaky faucets to full system overhauls, HEPâs seasoned technicians handle every aspect of plumbing with the precision and care Townsend homeowners deserve. We arrive promptly, diagnose issues quickly, and use top-grade parts so your water runs clear, your drains stay free, and your fixtures last longer.
Backed by upfront pricing and a satisfaction guarantee, our locally rooted team treats your home with the respect of a trusted neighborâshoe covers on, messes cleaned, and friendly advice always free. Day or night, one call connects you to reliable solutions that keep life flowing smoothly.
FAQs
What plumbing services does Reliable Solutions Plumbing provide in Townsend?
We offer comprehensive residential and light-commercial plumbing services, including leak detection and repair, drain cleaning, water-heater installation and maintenance, fixture upgrades, sewer line inspection and replacement, water-pressure troubleshooting, and full bathroom or kitchen remodel plumbing. If it involves water or gas pipes in your home or business, our licensed team can handle it.
Are your plumbers licensed and insured?
Yes. Every technician who arrives at your Townsend property carries a current Massachusetts journeyman or master plumber license and is fully insured for liability and workersâ compensation. We also run background checks and provide ongoing training in the latest code changes and safety standards to ensure your job is completed professionally and securely.
Do you offer 24/7 emergency plumbing services?
Absolutely. Burst pipes, overflowing toilets, or sudden water-heater failures donât follow a 9-to-5 schedule, so neither do we. Our dispatch center is staffed around the clock, and a plumber can usually be at any Townsend address within an hour of your call, even on weekends or holidays. Emergency rates are quoted upfront before any work begins.
How fast can you get to my home or business when I schedule non-emergency work?
For standard service calls booked before noon, we can usually offer same-day appointments within the Townsend area. Larger projects such as repiping or bathroom remodels are typically scheduled within 3â5 business days, depending on material availability. We always provide a two-hour arrival window and call or text when the technician is en route so youâre never left waiting.
What are my payment options, and do you offer financing?
We accept cash, checks, and all major credit cards on site. For repairs or installations over $1,000, we partner with reputable financing companies that offer 0% interest for six months or low-interest plans up to 60 months (subject to credit approval). Your plumber can help you apply online from your kitchen table, and approval usually takes less than five minutes.
Is your work guaranteed?
Yes. All labor is backed by a written one-year workmanship guarantee, and most fixtures or parts we install carry manufacturer warranties ranging from one year to lifetime coverage. If a problem arises during the warranty period, simply call our Townsend office and weâll return promptly at no charge to make it right.