Peak Performance
Peak Performance | Heat Repair | Heating and Air Conditioning | Townsend
When frigid mountain air rolls through Townsend, a broken heater can bring home life to a stand-still. HEP’s Peak Performance Heating and Air Conditioning team answers fast with skilled heat repair that restores warmth, safety, and peace of mind. Our licensed technicians arrive in fully stocked vehicles, pinpoint the problem with cutting-edge diagnostics, and explain transparent solutions before any work begins—so you’re never left in the cold or surprised by hidden costs.
Whether your furnace is groaning at midnight, your heat pump is icing over at dawn, or you simply want to prevent the next breakdown, we’ve got you covered 24/7. From minor thermostat glitches to complete system overhauls, every service is backed by a satisfaction guarantee and the friendly, hometown care Townsend families have trusted for decades. Call HEP today and discover how effortless heat repair can be.
FAQs
What types of heating systems do Peak Performance Heating & Air Conditioning repair in Townsend?
Our certified technicians are trained to diagnose and repair virtually every residential and light-commercial heating system found in Townsend, including gas and oil furnaces, boilers (steam and hot-water), heat pumps, ductless mini-split heaters, electric baseboard heaters, and packaged rooftop units. No matter the brand or fuel type, we carry most common replacement parts on our service vehicles to get your heat back on quickly.
How fast can you respond to an emergency no-heat situation?
Peak Performance offers 24/7 emergency service throughout Townsend and the surrounding communities. Calls received before 5 p.m. are usually handled the same day, while after-hours and weekend emergencies are dispatched within two hours. Our on-call technician will confirm an arrival time, carry the necessary diagnostic tools, and keep you updated if severe weather or traffic causes any delay.
What warning signs indicate I should call a professional instead of trying a DIY fix?
If you notice any of the following, turn off the unit (if safe) and call us: strange odors such as gas or burning wires, loud banging or squealing noises, short-cycling (unit turns on and off rapidly), a yellow or flickering burner flame, tripped breakers when the heat runs, water or fuel leaks, or no air coming from the vents even though the thermostat is calling for heat. These symptoms can signal safety hazards like carbon monoxide leaks or imminent component failure that require specialized testing tools and expertise.
Do you provide warranties or guarantees on your heat repair work?
Yes. All parts we install are backed by the manufacturer’s warranty—typically one year for most components and up to 10 years for select OEM parts. In addition, Peak Performance includes a 90-day labor guarantee on repairs. If the same part fails within the warranty period under normal operating conditions, we will replace it at no additional labor cost.
How much does a typical heating repair cost, and can I get an estimate first?
Because repair costs vary with the type of equipment and the specific part that failed, we provide a flat-rate price after a diagnostic inspection. Our current diagnostic fee in Townsend is $99, which is waived if you approve the repair work. Before any repairs begin, the technician will present an itemized quote that includes parts, labor, and taxes—so you know the total price up front. Most common repairs range from $150 to $600, while major component replacements can be higher.
What can I do to avoid future breakdowns once my heater is repaired?
Preventive maintenance is the key. We recommend scheduling a professional tune-up every fall, which includes cleaning the burners or heat exchanger, checking safety controls, lubricating motors, inspecting electrical connections, and testing thermostat calibration. Replace or clean air filters every one to three months, keep supply and return vents unobstructed, and make sure outdoor heat-pump units are free of leaves or snow. For added peace of mind, consider joining our Peak Performance Comfort Club, which offers two seasonal tune-ups, priority service, and discounts on repairs.