Power Generation
Power Generation | Generators | Electrical | Townsend
Step onto the powerhouse floor and feel the hum of innovation—here in Townsend, HEP engineers design, build, and maintain the rugged generators that keep industries moving and communities glowing. From compact standby units for remote cabins to utility-scale alternators feeding regional grids, every machine is tested against our mountain climate and engineered to deliver steady, efficient output year after year.
Whether you’re upgrading aging equipment or planning a brand-new installation, our specialists translate complex load profiles into turnkey solutions, integrating controls, switchgear, and remote monitoring for total peace of mind. Explore our lineup, schedule a site assessment, or tap into 24/7 emergency service—whatever your power challenge, HEP’s generators are ready to answer the surge.
FAQs
What types of generators do you supply and service in Townsend?
We handle the full spectrum of power-generation equipment, from small 5 kW portable units to 2 MW diesel, natural-gas, and bi-fuel standby generators. Our Townsend facility stocks major brands such as Cummins, Kohler, Generac, and Caterpillar and carries both air-cooled and liquid-cooled models to suit residential, commercial, and industrial applications.
Do you provide turnkey installation for new generator systems?
Yes. Our Townsend team offers end-to-end service that includes site assessment, load calculations, permitting, concrete pad construction, fuel-system integration, automatic transfer switch (ATS) installation, electrical interconnection, and final commissioning. All work is completed by licensed electricians and complies with Massachusetts electrical and fire codes.
How do I determine the correct generator size for my home or business?
We recommend starting with a load analysis. One of our certified technicians will visit your site in Townsend, measure starting and running loads of critical circuits or full-facility demand, and factor in future expansion plans. Using this data, we select a generator that provides at least 20 % headroom to handle inrush currents and maintain voltage stability during peak usage.
What routine maintenance do generators require, and do you offer maintenance contracts?
Standby generators should receive an inspection every 6 months or after 200 hours of operation, whichever comes first. Typical tasks include oil and filter changes, coolant checks, battery testing, fuel-system inspection, and exercising under load. We offer tiered maintenance contracts—basic, standard, and premium—that cover scheduled service, 24/7 remote monitoring, and priority emergency response for clients in Townsend and surrounding areas.
Can you retrofit an existing generator with an automatic transfer switch?
Absolutely. If your current generator is compatible in voltage and frequency, we can install an ATS sized to your service entrance or critical load panel. The retrofit includes control-wiring integration, safety interlocks, and a full functional test to ensure seamless utility-to-generator transfer during outages. Most retrofits are completed in a single day with minimal disruption.
What financing or incentive programs are available for generator purchases in Townsend?
We partner with several lending institutions to offer 0 % interest financing for qualified homeowners and flexible lease-to-own options for businesses. In addition, commercial customers may qualify for state resilience grants and federal tax incentives (e.g., Section 179 deductions) when installing backup power for critical infrastructure. Our sales staff will guide you through the application process and calculate projected savings.