Superior Comfort
Superior Comfort | Ventilation and Air Quality | Heating and Air Conditioning | Thorn Hill
Whether you’re renovating an older Thorn Hill charmer or maintaining a modern oasis, HEP’s Superior Comfort makes every breath a reminder that you’re home. Our certified technicians design, install, and fine-tune cutting-edge systems that balance temperature while actively scrubbing indoor air of pollen, dust, and lurking contaminants. From whisper-quiet ductwork to energy-saving smart controls, we obsess over the details so your family can simply enjoy healthier living. The result is unmatched performance in ventilation and air quality that you can see, feel, and—most importantly—breathe.
Choose HEP for prompt, transparent service backed by decades of local expertise and a 100 % satisfaction guarantee. We monitor indoor conditions in real time, recommend targeted upgrades, and offer affordable maintenance plans that keep your equipment humming season after season. Discover why Thorn Hill homeowners trust HEP to turn houses into fresh-air sanctuaries—then let us do the same for you.
FAQs
Why is indoor air quality a major concern in Thorn Hill?
Thorn Hill’s mixed climate—hot, humid summers and cold winters—means homes are often sealed tightly for much of the year to conserve energy. This limits fresh-air exchange and allows pollutants such as dust, pet dander, mould spores, and volatile organic compounds (VOCs) to accumulate. Poor indoor air quality can aggravate allergies, asthma, and other respiratory issues. A dedicated ventilation and air-quality strategy keeps pollutant levels low, balances humidity, and supplies a steady stream of fresh, filtered air.
How often should I replace or clean my HVAC air filter?
For standard 1-inch disposable filters, we recommend checking the filter every 30 days and replacing it at least every 60–90 days. Homes with pets, smokers, recent renovations, or residents with allergies may need monthly changes. High-MERV pleated filters and media cabinets can last up to six months but should still be inspected quarterly. A clean filter improves airflow, boosts system efficiency, and minimizes airborne contaminants circulating through your home.
What ventilation solutions do you offer to improve indoor air quality?
We install and service Energy Recovery Ventilators (ERVs) and Heat Recovery Ventilators (HRVs) that bring in fresh outdoor air while exhausting stale indoor air and transferring heat or cooling between the airstreams to minimize energy loss. We also integrate mechanical ventilation into existing HVAC systems, add dedicated bathroom and kitchen exhaust fans, and provide balanced ventilation designs for renovations and new builds. Each solution is sized for your square footage, occupancy, and local building codes.
How do humidity levels affect comfort and health, and what can be done?
Indoor air that’s too dry (below 30%RH), common in Thorn Hill winters, can cause dry skin, static electricity, and respiratory irritation. Excess humidity (above 60%RH) in summer encourages mould growth, dust mites, and musty odours. We supply whole-home humidifiers for winter dryness and dehumidifiers or variable-speed AC systems for summer moisture control. Proper humidity (ideally 40-50%RH) enhances comfort, protects wood finishes, and improves overall indoor air quality.
When should I schedule an indoor air quality assessment?
Consider an assessment if you notice persistent odours, visible mould, excessive dust, worsening allergy or asthma symptoms, high utility bills, or uneven heating/cooling. Our assessment includes airflow measurements, humidity checks, duct leakage testing, and pollutant sampling if required. The resulting report outlines problem areas and recommends targeted solutions such as duct sealing, filtration upgrades, or ventilation improvements.
Are there rebates or incentives for upgrading HVAC and ventilation equipment in Thorn Hill?
Yes. Homeowners may qualify for provincial and federal programs such as the Canada Greener Homes Grant, Enbridge Home Efficiency Rebate Plus, and various utility incentives for ENERGY STAR certified furnaces, heat pumps, and ERV/HRV installations. We stay current with rebate criteria, help file the paperwork, and provide documentation such as heat-loss calculations and commissioning reports to maximize your savings while improving comfort and air quality.