- HEP
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Selection And Installation
Selection And Installation | Toilet Upgrades and Replacements | Plumbing | Thorn Hill
Looking to refresh your bathroom or finally fix that stubborn flush? HEP’s licensed plumbers in Thorn Hill make transforming your space seamless, offering a curated range of modern fixtures and expert installation that keeps water bills low and comfort high. From sleek one-piece designs to high-efficiency dual-flush models, we help you choose the perfect unit, handle every detail of removal and disposal, and leave the work area spotless—all in a single visit.
Our crew is known for trustworthy scheduling, transparent pricing, and workmanship that stands the test of time. Whether you’re renovating, preparing to sell, or simply tired of constant clogs, our toilet upgrades and replacements service delivers dependable performance and a fresh look without the hassle. Reach out today and see why Thorn Hill homeowners count on HEP for a bathroom revamp that’s as efficient as it is effortless.
FAQs
How do I know when it’s time to replace my toilet rather than repair it?
Persistent clogs, cracks in the porcelain, constant running, surface staining that won’t scrub off, or wobbling at the base usually indicate the unit has reached the end of its life. In Thorn Hill, many homes still have 13-litre (3.5-gallon) toilets installed before the 1990s; replacing these high-volume models with today’s 4.8- or 3.0-litre high-efficiency units provides immediate water savings and eliminates most chronic problems.
What kinds of high-efficiency toilets (HETs) are available and which is right for my Thorn Hill home?
The three most common HET styles are single-flush 4.8 L, dual-flush 4.1/3.0 L, and pressure-assisted 4.8 L. Single-flush models are simple and economical, dual-flush units give the lowest average water use, and pressure-assisted designs offer extra power for households that experience frequent clogs. During our in-home consultation we assess your plumbing stack height, water pressure and family size, then recommend CSA-certified brands that qualify for York Region’s rebate programs when available.
How long does a professional toilet replacement take and what’s involved?
A standard like-for-like swap in Thorn Hill takes about 90 minutes. We shut off and drain the existing unit, remove and recycle it, inspect the flange and supply stop, install a new wax (or wax-free) seal, set and level the new toilet, connect the water line, test for leaks, and caulk the base. If the floor flange is damaged or sits below new tile, we add about 30–45 minutes to make proper repairs so the new toilet seats securely and won’t leak.
Will upgrading really lower my water bill?
Yes. Replacing a 13-litre toilet with a 4.8-litre model saves roughly 8 L per flush. In a four-person Thorn Hill household flushing 20 times a day, that’s about 58,000 L of water a year—over $120 in annual water charges at current York Region rates. Add in avoided leak repairs and you can typically recover the cost of a mid-range HET within 3-4 years.
Do you remove and dispose of the old toilet?
Absolutely. Our quoted price includes disconnecting, lifting, and transporting the old fixture to an approved recycling site. Thorn Hill’s waste by-laws prohibit putting porcelain toilets at the curb unless the tank is detached and separate; we handle all disposal paperwork so you don’t have to.
Do I need a permit or inspection to replace a toilet in Thorn Hill?
A straight replacement in the same location does not require a building permit under the Ontario Building Code or the City of Markham’s by-laws. However, if you are moving the drain, adding a bidet seat that needs a new electrical circuit, or re-routing venting, a plumbing permit and ESA inspection may be required. We advise you before work begins and can secure all necessary permits on your behalf.