High-quality Materials
High-quality Materials | Toilet Upgrades and Replacements | Plumbing | Thorn Hill
For homeowners and businesses across Thorn Hill, HEP’s licensed plumbers turn an everyday fixture into a fresh source of comfort and savings. We combine meticulous craftsmanship with high-quality materials, ensuring that every flush is quieter, every seal is tighter, and every finish matches your style. From eco-friendly models that trim water bills to ADA-compliant installations that boost accessibility, our team handles each project with the respect your home deserves.
Whether your current unit is costing you on utilities or you’re simply ready for a modern refresh, our Thorn Hill specialists make toilet upgrades and replacements effortless. We arrive on time, protect your floors, haul away the old fixture, and back the new installation with industry-leading warranties. Schedule today and discover why HEP is the clear choice when quality, value, and peace of mind matter most.
FAQs
How do I know when it’s time to replace my toilet instead of repairing it?
Persistent problems such as hairline cracks in the bowl or tank, water pooling at the base, recurring clogs, a wobbly base, or noticeably higher water bills usually signal that a full replacement is more economical than repeated repairs. Modern toilets also flush more efficiently—switching from an older 13-litre (3.5-gallon) unit to a 4.8-litre (1.28-gallon) WaterSense model can cut indoor water use by up to 30 %. If you’re experiencing any of these issues in your Thorn Hill home, a professional assessment can confirm whether upgrade or repair is the smarter long-term solution.
What high-quality materials and brands do you install for toilet upgrades in Thorn Hill?
We specialise in vitreous china and skirted one-piece or two-piece toilets from top manufacturers such as TOTO, Kohler, American Standard, Duravit and Gerber. These products feature premium glazing that resists staining, solid brass or stainless-steel fixings, and soft-close, quick-release seats for easy cleaning. For clients seeking extra durability, we also offer pressure-assisted commercial-grade models and insulated tanks to reduce external condensation during Thorn Hill’s humid summers.
How long will the installation take and will my water be shut off for the whole time?
A straightforward like-for-like replacement generally takes 1.5–2 hours from arrival to clean-up. Your main shut-off valve is typically closed for only 15–20 minutes while we remove the old unit, install a new wax (or neoprene) seal, connect a braided stainless-steel supply line and pressure-test the system. We schedule appointments in two-hour windows so you can plan your day, and we always protect surrounding flooring with drop sheets and shoe covers.
Are there water-saving toilets or municipal rebates available in Thorn Hill?
Yes. Dual-flush (3 L / 4.8 L) and high-efficiency single-flush (4.8 L) toilets that carry the WaterSense or MaP Premium label can qualify for York Region’s toilet rebate programme (when funding is available). Homeowners may receive up to $75 per eligible fixture. We keep an updated list of qualifying models, handle the paperwork, and provide the proof-of-purchase documents you’ll need to claim the rebate. Besides saving money on your utility bills, these units also help Thorn Hill meet its water-conservation targets.
What does a premium toilet replacement cost and what is included in the price?
For most homes in Thorn Hill, a mid-range WaterSense toilet supplied and installed by our licensed plumbers ranges from $650–$900 + HST. Designer or smart toilets with bidet seats, night lights, and automatic flush run between $1,100 and $2,500 installed. The quoted price always includes: • the new toilet, seat and colour-matched bolt caps • removal and environmentally responsible recycling of the old unit • new wax or rubber seal, brass closet bolts, braided supply hose and, if required, a quarter-turn shut-off valve • labour, site protection, and post-installation cleanup • a one-year workmanship warranty plus the manufacturer’s 5–10-year parts warranty. There are no hidden disposal or travel fees within Thorn Hill.
Do you take care of permits, disposal and warranties for me?
For a simple replacement in the same location, the Ontario Building Code does not require a plumbing permit, so you won’t need to worry about paperwork. If you plan to relocate the toilet or modify drainage lines, we’ll advise you on permit requirements and can file on your behalf. We remove the old toilet, separate any metal hardware, and deliver the porcelain to a York Region community environmental centre for recycling. You receive a digital certificate of recycling for your records. All new installations come with our one-year labour warranty, plus the manufacturer’s limited parts warranty (5–10 years depending on model). Should any warranty issue arise, simply contact us and we will coordinate the repair or replacement at no extra charge.