- HEP
- Commitment To Quality
Commitment To Quality
Commitment To Quality | Toilet Upgrades and Replacements | Plumbing | Thorn Hill
For homeowners in Thorn Hill, HEP’s seasoned plumbers bring decades of experience, meticulous craftsmanship, and a genuine respect for your time and property. From outdated fixtures that waste water to persistent leaks that drive up utility bills, we zero in on the hidden issues, delivering solutions that look great, perform flawlessly, and stand the test of time. Every valve tightened and every seal tested reflects our promise of uncompromising quality.
Whether you’re seeking sleek, low-flow models that slash consumption or need a swift swap after a sudden failure, our team makes the process seamless. We handle permitting, haul away the old unit, and leave your bathroom spotless—so all you notice is a quieter, more efficient flush. Discover why Thorn Hill trusts HEP for toilet upgrades and replacements, and enjoy peace of mind backed by attentive service and industry-leading warranties.
FAQs
What types of toilet upgrades and replacements do you offer in Thorn Hill?
We install a full range of toilets, including high-efficiency dual-flush models, comfort-height designs, skirted or one-piece units, and wall-hung systems. Whether you want a basic replacement, a water-saving upgrade, or a luxury smart toilet, our licensed Thorn Hill plumbers will help you choose a fixture that matches your budget, bathroom layout, and performance goals.
How can I tell when it’s time to replace my existing toilet?
Common warning signs include frequent clogs, cracks in the tank or bowl, visible leaks, wobbling at the base, rising water bills, or outdated 13-litre (3.5-gallon) flush units that waste water. If your toilet needs repeated repairs or is over 20 years old, upgrading to a modern WaterSense-certified model will save water, reduce maintenance, and improve flushing power.
Do you handle every step of the replacement, including disposal of the old toilet?
Yes. Our commitment to quality means we provide a turnkey service: removing and responsibly disposing of your old toilet, inspecting and, if necessary, replacing the flange and supply line, installing the new unit with premium wax (or wax-free) seals, and testing for proper operation and leaks. We leave the workspace spotless when we’re done.
How long does a typical toilet replacement take, and will my water be shut off the whole time?
Most straightforward replacements are completed in 1–2 hours. We isolate the bathroom’s shut-off valve so only that fixture is without water during the work. Your home’s main water supply remains on, minimising disruption. Complex retrofits—such as relocating the drain or installing wall-hung carriers—may take longer, but we’ll give you a clear timeline before starting.
What warranties or guarantees do you provide on toilet upgrades?
All new toilets come with the manufacturer’s parts warranty (typically 5–10 years on porcelain, 1 year on mechanical parts). In addition, we back our workmanship with a 2-year labour guarantee. If a leak or installation issue arises within that period, we’ll return to fix it at no charge. Extended protection plans are also available upon request.
How much will a toilet upgrade cost in Thorn Hill, and do you offer upfront pricing?
Prices vary based on the toilet model, any plumbing modifications, and flooring or flange repairs. Standard replacements generally range from $450–$950, including labour and disposal. High-end smart toilets or wall-mounted systems can exceed $1,500. We always provide a free, written, no-obligation quote before any work begins, so you know the exact cost with no hidden fees.