Expert Technicians

HEPExpert Technicians

Expert Technicians | Tankless Water Heater Install | Plumbing | Thorn Hill

When you invite HEP’s expert technicians into your Thorn Hill home, you’re getting more than a standard plumbing service—you’re gaining a team that specializes in precise, code-compliant tankless water heater install projects. We evaluate your household’s hot-water needs, recommend the right high-efficiency unit, and handle every step of the installation with meticulous care, from upgraded gas or electrical lines to final temperature calibration. The result is endless hot water, lower utility bills, and valuable space reclaimed from bulky old tanks.

Our local pros arrive on time, protect your property with drop cloths and shoe covers, and back their workmanship with unbeatable guarantees. With 24/7 emergency support and transparent, up-front pricing, HEP makes the switch to tankless smooth and stress-free. Ready to enjoy instant, eco-friendly hot water in Thorn Hill? Call or click today and let our seasoned technicians get the job done right the first time.

FAQs

What are the main advantages of switching to a tankless water heater in Thorn Hill?

Tankless (on-demand) water heaters provide endless hot water, occupy far less space than traditional tanks, and are up to 35 % more energy-efficient because they only heat water when you open a tap. In Thorn Hill’s variable climate, this means lower utility bills year-round and no risk of tank corrosion or flooding from a ruptured cylinder. Many homeowners also appreciate the longer service life—about 20 years versus 8-12 years for a storage tank.

How do your technicians determine the right size and model for my home?

During a free in-home assessment, our licensed plumber measures your peak hot-water demand (simultaneous showers, laundry, dishwashing, etc.) and calculates the required flow rate in gallons per minute. We also test incoming water temperature specific to Thorn Hill’s municipal supply, check gas line capacity or electrical service, and consider venting options. Based on these data points, we recommend a properly-sized unit that will deliver consistent hot water without short-cycling or wasting energy.

What is included in a professional tankless installation and how long does it take?

A standard installation usually takes 4–6 hours and includes: removing your old tank, upgrading gas or electrical lines if needed, installing the wall-mounted tankless unit, adding stainless-steel or PVC venting through an exterior wall, connecting water lines with isolation valves and filters, and performing a full combustion and leak test. We handle all municipal permits and schedule the final inspection with the City of Vaughan/Thorn Hill building department, so you have code-compliant paperwork in hand.

Will my existing plumbing, gas, or electrical infrastructure need upgrades?

Most Thorn Hill homes built after 1990 already have ¾-inch gas lines and 200-amp electrical panels, which are often sufficient. Older homes may need a larger gas supply line or a dedicated 240-V circuit for electric models. Our technicians perform load calculations on-site and provide a transparent quote before any work begins. If upgrades are required, we complete them in-house so you don’t have to coordinate multiple trades.

How much can I expect to save on energy bills with a tankless system?

Savings depend on your household’s hot-water usage and fuel type, but Natural Resources Canada estimates gas tankless units can cut water-heating costs by 20–40 %. Thorn Hill customers typically report annual savings of $120–$250, and those who replace an aging electric tank often see payback in 5–7 years. Additional rebates from Enbridge Gas or the Home Efficiency Rebate Plus (HER+) program can further offset installation costs.

What maintenance does a tankless water heater require, and do you offer service plans?

To keep your warranty valid and ensure peak efficiency, manufacturers recommend a yearly service that includes descaling the heat exchanger, cleaning the intake filter, checking vents, and updating firmware. Our ComfortCare Plan includes this annual tune-up, priority same-day repairs, and discounts on replacement parts. Because Thorn Hill’s water is moderately hard, regular maintenance prevents mineral buildup and extends the lifespan of your investment.

HEP
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(423) 819-7773