Hot Water
Hot Water | Tank Water Heater | Plumbing | Thorn Hill
Enjoy consistent, energy-efficient hot water in your Thorn Hill home with HEP’s seasoned plumbing pros at your side. From helping you choose the ideal tank water heater for your family’s size and budget to completing a flawless installation, we handle every detail with precision. Our technicians arrive on time, protect your property like it’s their own, and test each connection so you can turn on the tap with total confidence.
Already have a heater that’s acting up? We provide same-day diagnostics, affordable repairs, and honest advice on whether it’s smarter to fix or replace. With 24/7 emergency service, transparent pricing, and a satisfaction guarantee, HEP keeps your showers steamy and your worries down the drain—so you can get back to enjoying life in Thorn Hill without a second thought.
FAQs
What size tank water heater do I need for my Thorn Hill home?
Sizing depends on the number of people and simultaneous hot-water uses. In Thorn Hill we recommend a 40-gallon tank for 1–3 occupants, a 50- to 60-gallon model for 3–5 occupants, and 75 gallons or more for larger families or homes with luxury fixtures (soaker tubs, multi-head showers). We can calculate your peak-hour demand on-site and factor in local water temperature, which averages 8–10 °C coming out of the main, to be sure your new heater keeps up without wasting energy.
How long should a conventional tank water heater last?
With proper installation and annual maintenance, a gas or electric storage tank typically serves 8–12 years in our climate. Hard water, missed flushes, or a failed anode rod can shorten its life, while water-softening, yearly flushing, and timely anode replacement can push service life past 15 years. If your heater is over 10 years old and showing rust, leaks, or declining efficiency, budget for replacement rather than another major repair.
What routine maintenance does my tank water heater need?
1) Drain and flush the tank once a year to remove sediment that insulates the burner element and accelerates corrosion. 2) Inspect and replace the sacrificial anode rod every 3–5 years. 3) Test the T&P (temperature and pressure) relief valve annually to ensure it opens freely. 4) Check gas burners or electric elements for clean, even operation. 5) Verify the thermostat is set to 49 °C (120 °F) or install a mixing valve if code-required 60 °C (140 °F) storage is used. Our Thorn Hill plumbers can handle the whole tune-up in about an hour.
How can I tell whether my tank water heater needs repair or full replacement?
Call us if you notice: a) rumbling or banging noises after heating cycles; b) rusty or discoloured hot water; c) water pooling at the base of the tank; d) inconsistent temperatures or hot-water ‘runs out’ faster; e) a pilot that won’t stay lit or repeatedly tripped breakers. Minor issues like pilot assemblies, thermostats, or heating elements are usually repairable. However, if the tank itself leaks, corrosion is visible around fittings, or the unit is near the 10-year mark, replacement is the safer and more cost-effective choice.
Are there energy-efficient models or rebates available in Thorn Hill?
Yes. ENERGY STAR®-rated high-efficiency gas tanks and hybrid electric heat-pump water heaters can cut energy use 20–60 %. Residents of Thorn Hill may qualify for incentives through Enbridge Gas’ Home Efficiency Rebate Plus (HER+) program, and electric customers can access Save on Energy incentives for heat-pump units. We handle all paperwork, register warranties up to 10 years on tanks and parts, and can install insulation blankets or mixing valves to maximize savings.
Do you provide 24/7 emergency hot-water service in Thorn Hill?
Absolutely. Our licensed plumbers are on call around the clock, 365 days a year. For no-hot-water situations, active leaks, or gas smells we can usually arrive anywhere in Thorn Hill within 60–90 minutes. We carry common parts, temporary electric heaters, and replacement tanks on our service trucks so most homes are back in hot water the same day, even after hours or on holidays.