Peak Performance
Peak Performance | Heat Repair | Heating and Air Conditioning | Thorn Hill
When frost creeps across your windows in Thorn Hill and your furnace falters, HEP’s Peak Performance team brings back the cozy with speed, skill, and a neighborly smile. Our certified technicians arrive fully stocked, pinpoint the problem in minutes, and walk you through clear, upfront pricing before any work begins. From igniter failures to blower motor swaps, we restore warmth the first time—backed by industry-leading warranties and a 100% satisfaction promise.
Day or night, one quick call connects you to local experts who know East Tennessee homes inside and out. We handle emergency heat repair, routine tune-ups, and efficiency upgrades that keep utility bills low and comfort levels high. Count on HEP to treat your home like our own, so you can get back to enjoying winter evenings without piling on extra blankets.
FAQs
What are the most common warning signs that my heater needs professional repair?
Watch for uneven temperatures from room to room, strange noises (bangs, squeals, rattles), weak airflow, a sudden spike in energy bills, or the system cycling on and off rapidly. If you smell gas or burning odors, shut the unit down immediately and call us—these can indicate safety‐critical issues. Addressing minor problems early prevents costly breakdowns and keeps your Thorn Hill home comfortable.
How fast can Peak Performance respond to an emergency heat repair in Thorn Hill?
We offer 24/7 emergency service across Thorn Hill and the surrounding areas. A live team member answers your call day or night, and our on-call technicians are typically dispatched within one hour. Because we stock our service vans with the most commonly needed parts, most repairs are completed on the first visit, restoring heat to your home as quickly as possible.
Do you service all brands and types of heating equipment?
Yes. Our licensed, factory-trained technicians repair gas furnaces, electric furnaces, heat pumps, boilers, ductless mini-splits, and hybrid systems from every major manufacturer—including Lennox, Trane, Carrier, Rheem, Goodman, York, and more. Whether your system is brand new or 25 years old, we have the diagnostic tools, OEM parts, and expertise to fix it.
How much does a typical heat repair cost, and will I know the price upfront?
After a thorough diagnosis, we present a written estimate that lists all recommended repairs and parts before any work begins. Our flat-rate pricing means you pay the quoted amount—no hidden fees or overtime charges, even for nights and weekends. Simple fixes might run under $200; more complex repairs involving major components can range from $400–$1,200. We also offer flexible financing options for larger repairs.
Are your service technicians licensed and insured, and what warranties do you provide?
Absolutely. Every Peak Performance technician holds the required Ontario TSSA certification, is fully insured, and undergoes ongoing manufacturer and safety training. We stand behind our workmanship with a 1-year labor warranty, and all replacement parts carry the manufacturer’s warranty—typically 1–10 years depending on the component.
How can I avoid future heating breakdowns after my repair is complete?
The best way to prevent repeat issues is regular maintenance. We recommend a professional tune-up every fall, which includes cleaning burners, inspecting heat exchangers, checking electrical connections, lubricating moving parts, and verifying safe operation. Peak Performance offers an affordable Comfort Club plan that provides priority scheduling, bi-annual system check-ups, and discounts on parts and labor—saving you money while extending the life of your Thorn Hill heating system.