Commitment To Quality
Commitment To Quality | Tank Water Heater | Plumbing | Ten Mile
Homeowners in Ten Mile know that reliable hot water is more than a luxury—it’s a daily necessity. That’s why HEP approaches every tank water heater installation or repair with the same craftsmanship we’d expect in our own homes. From accurately sizing your unit to meticulous pipe fittings and precise temperature calibrations, our licensed plumbers work to maximize efficiency, extend system life, and keep energy costs in check.
Beyond the toolbox, you’ll feel our commitment in the way we communicate. We explain your options in clear, upfront language, offer honest pricing before the first wrench turns, and leave your space spotless when the job is done. Pairing hometown courtesy with industry-leading know-how, HEP delivers hot water you can count on—today, tomorrow, and for years to come.
FAQs
What types of tank water heaters do you service and install in Ten Mile?
We work with all major brands and fuel sources, including natural gas, propane, and electric tank water heaters ranging from 30- to 120-gallon capacities. Whether you need a standard atmospheric-vent unit, a power-vent model, or a high-efficiency condensing tank, our technicians have the training and factory certifications to repair, replace, or newly install the system that best fits your household’s hot-water demand and budget.
How long does a typical tank water heater installation take?
Most standard replacements can be completed in 3–5 hours. This includes draining and removing the old unit, bringing the new heater on-site, installing updated shut-off valves and dielectric unions, making gas, electric, and water connections, and performing a full start-up and safety test. If your project involves re-routing venting, upgrading the electrical service, or adding an expansion tank to meet current code, we may need additional time, but we will give you a clear timeline before work begins.
What signs indicate my existing tank water heater needs repair or replacement?
• Water that looks rusty or has a metallic taste • Rumbling or popping noises caused by sediment buildup • Pools of water around the base of the tank • Hot water that runs out quickly or fluctuates in temperature • A pilot light that won’t stay lit or breaker that keeps tripping If you notice any of these issues, call us for an inspection. We’ll provide an honest assessment and recommend repair or replacement based on the heater’s age, condition, and efficiency.
How does your commitment to quality plumbing affect the products and parts you use?
Quality starts with proven materials. We only install water heaters and components that carry industry-leading warranties, meet or exceed ENERGY STAR® efficiency standards, and conform to Tennessee’s plumbing and building codes. All fittings are lead-free brass or copper, supply lines are stainless-steel braided, and every installation includes a properly sized thermal expansion tank and drip pan to protect your home from leaks.
Are your plumbers licensed and familiar with local plumbing codes in the Ten Mile area?
Absolutely. Every technician on our team is Tennessee state-licensed, background-checked, and continuously trained on the latest International Plumbing Code (IPC) updates as adopted by McMinn and Meigs Counties. We pull all required permits, schedule inspections, and ensure your tank water heater installation meets seismic strapping, combustion-air, and pressure-relief requirements specific to the Ten Mile region.
Do you offer maintenance plans or warranties for tank water heater installations?
Yes. Our installations come with a 6-year manufacturer’s tank and parts warranty and a 1-year labor warranty as standard. For added peace of mind, you can enroll in our annual maintenance plan, which includes a complete flush and sediment removal, anode-rod inspection, T&P valve testing, and a detailed performance report. Members receive priority scheduling, extended labor coverage, and discounts on future repairs.