Customer Satisfaction
Customer Satisfaction | Plumbing Fixture Replacements | Plumbing | Ten Mile
Looking to refresh your Ten Mile home without a full remodel? HEP’s Customer Satisfaction Plumbing team makes it easy. Our licensed, local pros swap out outdated faucets, showers, toilets, and sinks with modern, water-saving models that lift both style and performance. We arrive on time, protect your space like it’s our own, and finish with a thorough cleanup—leaving only flawless fixtures and a big sigh of relief in our wake.
Every visit is backed by transparent pricing, solid warranties, and the neighborly service that has earned HEP a reputation for going the extra mile in Ten Mile. Whether you’re chasing lower utility bills or gearing up for a quick cosmetic upgrade, our specialists turn the task of plumbing fixture replacements into a smooth, stress-free experience. Call today, and we’ll bring the showroom—and the solutions—straight to your door.
FAQs
What types of plumbing fixtures do you replace in the Ten Mile area?
We replace all common residential and light-commercial fixtures, including kitchen and bathroom faucets, sinks, toilets, shower valves and heads, bathtubs, garbage disposals, hose bibbs, and laundry/utility sinks. If you have a specialty or designer fixture, let us know in advance so we can confirm parts availability before your appointment.
How much does a typical fixture replacement cost?
Pricing depends on the fixture type, brand, accessibility, and any required code upgrades. As a general guide, faucet replacements start around $175 (labor only), toilets around $225, and tub/shower valves from $350. We provide a free on-site estimate in Ten Mile so you’ll have a firm, written price before any work begins—no surprise fees.
Can I supply my own fixture, or do I need to purchase one through you?
You’re welcome to supply your own fixture, provided it meets local code and is the correct size and configuration. If you’d like us to supply it, we carry a curated selection of reliable brands with full manufacturer warranties. Either way, our labor warranty and satisfaction guarantee apply to the installation.
How quickly can you schedule and complete a fixture replacement?
Most standard replacements can be scheduled within 24-48 hours. The actual installation time ranges from 1–2 hours for faucets and disposals to 3–4 hours for toilets and shower valves. If extensive repairs or modifications are needed, we’ll discuss timing and any additional steps before starting.
Do you offer any warranties or guarantees on your work?
Yes. All fixture replacements come with a 1-year parts and labor warranty, plus our “Ten Mile Total Satisfaction Guarantee.” If you’re not completely satisfied with the workmanship, we’ll return promptly at no charge to make it right. Fixtures we supply carry the manufacturer’s warranty, typically 1–5 years or more.
What should I do to prepare for my appointment?
Clear the area under sinks or around the fixture, shut off items stored nearby, and make sure an adult (18+) is present during the service window. If you have pets, please secure them for everyone’s safety. We’ll handle water shut-off, protective drop cloths, and cleanup. If you’re providing the new fixture, have it on-site and in its box so our technician can verify all parts before beginning.