Skilled Technicians
Skilled Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Ten Mile
When the summer humidity hangs thick over Watts Bar Lake or winter winds whistle through the hollows of Ten Mile, you need a comfort system that answers instantly. HEP’s skilled technicians bring decades of know-how to every thermostat check and compressor swap, arriving in fully stocked trucks that let them diagnose, quote, and perform HVAC unit replacement the same day in most cases. We treat your home with shoe-cover respect, explain your options in plain East Tennessee English, and back our workmanship with industry-leading warranties.
Choosing HEP isn’t just about getting a new system—it’s about reclaiming quiet nights, lower energy bills, and peace of mind. From flexible financing to post-install tune-ups, we’ve built a start-to-finish process that keeps surprises off your invoice and comfort in your living room. Call, click, or wave us down from the porch swing; we’re right here in the neighborhood and always ready to help Ten Mile breathe a little easier.
FAQs
How can I tell whether my HVAC system in Ten Mile should be repaired or completely replaced?
Our technicians start by evaluating the age, efficiency, and condition of your existing equipment. If the unit is more than 10–12 years old, requires frequent or costly repairs, struggles to keep your home comfortable, or has a SEER rating far below today’s standards, replacement is usually the most economical choice. We provide a cost-benefit analysis that compares the price of ongoing repairs and higher utility bills to the long-term savings and reliability of a new system.
What size HVAC unit is right for my home?
Proper sizing depends on factors such as square footage, insulation quality, window placement, occupancy, and even sun exposure—especially important in Ten Mile’s mixed humid climate. We perform a Manual J load calculation to determine the exact capacity (BTUs and tonnage) your home needs. Oversized systems cycle off too quickly and waste energy, while undersized units run constantly and wear out faster. The load calculation ensures you get balanced comfort, optimal humidity control, and maximum efficiency.
How long does an HVAC replacement typically take from start to finish?
Once equipment is in stock and any required permits are secured, most standard replacements can be completed in one day. Our crew removes the old unit, updates or modifies ductwork if needed, installs the new indoor and outdoor components, charges the system with refrigerant, and runs a full operational test. Complex jobs—such as adding zoning, upgrading electrical components, or installing new ductwork—may take 2–3 days. We provide a detailed timeline before work begins so you can plan accordingly.
Are high-efficiency systems worth the extra upfront cost?
Yes. Modern high-efficiency heat pumps and air conditioners with SEER2 ratings of 16–20+ can lower cooling costs by 20–40% compared to older 10 SEER units common in Ten Mile homes. Variable-speed compressors and smart thermostats further reduce energy use and improve comfort. With utility savings, potential TVA rebates, and federal tax credits of up to 30% on qualifying systems, most homeowners recoup the additional investment within 3–5 years.
Do I need permits or inspections for HVAC replacement in Ten Mile, and will you handle them?
Yes. Meigs County and the State of Tennessee require mechanical permits for HVAC replacements to ensure safety and code compliance. Our office secures all necessary permits, schedules any required municipal inspections, and provides you with copies for your records. We also register the equipment with the manufacturer to activate your warranty.
What warranties and ongoing support come with my new HVAC system?
Most leading manufacturers offer a 10-year parts warranty when the equipment is registered within 60 days. We complement this with a 1-year labor warranty and optional extended coverage up to 10 years. Every installation includes a complimentary first-year maintenance visit. After that, we recommend our Comfort Club plan, which provides spring and fall tune-ups, priority scheduling, and discounted repairs—helping your new system maintain peak performance and efficiency for its full life span.