Experienced Team
Experienced Team | HVAC Unit Replacement | Heating and Air Conditioning | Ten Mile
When Ten Mile homes can’t keep their cool or hold their heat, HEP’s experienced team is ready with fast, friendly, and flawlessly executed HVAC unit replacement solutions. Our certified technicians arrive with fully stocked trucks, advanced diagnostic tools, and decades of hands-on know-how, so you get precise recommendations and transparent pricing before a single bolt is turned. From selecting a right-sized, high-efficiency system to hauling away the old equipment, we handle every detail with the care you’d expect from a neighbor who lives down the road.
Choose HEP and enjoy cleaner air, lower utility bills, and the peace of mind that comes from a 100% satisfaction guarantee. We offer convenient financing, honest communication, and workmanship that stands up to Tennessee’s hottest summers and chilliest winters. Call today, and let our Ten Mile experts bring lasting comfort back to your home.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Several warning signs signal that replacement is more cost-effective than another repair: frequent breakdowns, rising energy bills, rooms that never reach the set temperature, refrigerant leaks that require R-22, and equipment that is 10–15 years old or older. Our technicians will run a full performance and cost analysis during your free estimate in Ten Mile. If projected repair costs exceed 30–40 percent of the price of a new, higher-efficiency system, we typically recommend replacement.
What types of HVAC systems can your experienced team install in Ten Mile?
We install all major residential and light-commercial comfort solutions, including high-efficiency split heat pumps, dual-fuel systems, traditional gas furnaces with matching air conditioners, ductless mini-split systems, packaged rooftop units, and air handlers with variable-speed blowers. Because Ten Mile experiences both hot, humid summers and chilly winters, we help you compare SEER2, HSPF2, AFUE, and ENERGY STAR® ratings to choose the model that balances year-round comfort and energy savings.
How long will I be without heating or cooling during an HVAC replacement?
Most standard change-outs are completed in a single day. We pre-stage equipment, pull permits, and verify electrical and ductwork compatibility ahead of time to keep downtime to a minimum. Complex jobs—such as relocating the air handler, adding new return ducts, or upgrading the electrical service—may extend the project to two days, but we always inform you in advance and provide temporary comfort solutions if extreme weather is expected.
Will a new HVAC unit really lower my utility bills?
Yes. Modern systems sold in 2024 can be 20–50 percent more efficient than equipment installed just a decade ago. In the Ten Mile area, homeowners who replace an aging 10 SEER air conditioner with a 16 SEER2 unit typically save $300–$600 a year on electricity, according to TVA energy-use data. Variable-speed compressors and smart thermostats optimize runtime and humidity control, delivering additional savings and improved indoor comfort.
Do you offer financing, rebates, or tax credits for HVAC replacement?
Absolutely. We partner with local banks and national lenders to provide low-interest and 0 percent promotional financing for qualified customers. Eligible heat pumps and high-efficiency furnaces may qualify for TVA eScore rebates or federal tax credits of up to $2,000 under the Inflation Reduction Act. Our office staff handles the paperwork and will walk you through every incentive available in Ten Mile so you pay the lowest net price.
What kind of warranty and post-installation support do you provide?
All systems come with a 10-year manufacturer’s parts warranty (registration required within 60 days) and a 1-year labor warranty from our company. We also offer an optional Comfort Club maintenance plan that includes two precision tune-ups per year, priority scheduling, and 15 percent off any future repairs. Regular maintenance preserves your new unit’s warranty, maximizes efficiency, and prolongs equipment life.