Year-round Comfort
Year-round Comfort | Heating and Air Conditioning | Ten Mile
Whether you’re braving a muggy summer afternoon on Watts Bar Lake or waking up to a brisk Appalachian morning, HEP keeps Ten Mile families comfortable with reliable heating and air conditioning expertise. Our local, licensed technicians know the quirks of East Tennessee weather and the importance of having one trusted team to tune, repair, or replace your system at a moment’s notice—24/7, every day of the year.
From high-efficiency HVAC installs and smart-thermostat upgrades to preventative maintenance plans that catch little issues before they become big headaches, we tailor every service to your home’s unique needs and budget. Count on honest pricing, rock-solid warranties, and the friendly “Happy, Ethical, Professional” service that’s made HEP a household name across the Valley. Ready to enjoy perfect indoor comfort all year long? We’re just a phone call—and a short drive down Highway 304—away.
FAQs
What heating and air-conditioning services do you provide to Ten Mile homeowners year-round?
We offer complete HVAC solutions, including new system design and installation, seasonal tune-ups, 24/7 repair service, indoor air-quality enhancements, ductwork inspection and sealing, smart-thermostat integration, and energy-efficiency audits. Whether you need to replace an aging furnace, recharge an air-conditioner, or balance airflow between rooms, our NATE-certified technicians are equipped to handle every comfort need throughout the entire calendar year.
Why is preventive HVAC maintenance especially important in Ten Mile’s climate?
Ten Mile experiences hot, humid summers and cool, sometimes freezing winters. Those temperature swings force heating and cooling equipment to work hard almost every month, accelerating wear on motors, compressors, and electrical components. Semi-annual maintenance—one visit before the cooling season and one before heating season—keeps parts lubricated, refrigerant at the proper charge, safety controls calibrated, and airflow unrestricted. Regular service not only lowers the odds of unexpected breakdowns on the hottest or coldest days but can also cut utility costs by up to 20 % and help systems last 3–5 years longer.
How can an energy-efficient HVAC upgrade lower my utility bills?
Modern high-efficiency heat pumps and air conditioners use variable-speed compressors and ECM blower motors that adjust output precisely to your home’s real-time demand, eliminating the energy-wasting start-and-stop cycles common in older single-stage units. In Ten Mile, where both cooling and heating loads are significant, a dual-fuel heat-pump system can switch automatically between electric and gas heat for the lowest operating cost in any outdoor temperature. Homeowners who replace 10- to 15-year-old equipment with ENERGY STAR®-rated models typically see 25–40 % annual savings on electric and gas bills.
Do you offer emergency HVAC repair service in Ten Mile, and what issues qualify as emergencies?
Yes. Our technicians are on call 24/7/365, including holidays, and usually arrive within two hours inside the Ten Mile area. Situations we classify as emergencies include total loss of heating or cooling, refrigerant or gas leaks, tripped safety controls, smoke or burning odors from the air handler, frozen coils, flooded condensate pans, and any condition that could jeopardize occupant health or damage property. We carry common replacement parts on our service vehicles so most issues are resolved in a single visit.
What indoor air-quality solutions do you recommend for year-round comfort?
Because Ten Mile’s humidity can swing from very high in summer to quite low in winter when the furnace runs, we often install whole-home dehumidifiers that integrate with the cooling system and humidifiers that add soothing moisture to heated air. UV lights inside the air handler neutralize mold spores that thrive in damp coils, and high-MERV or HEPA filtration captures pollen, dust, and pet dander. For households with respiratory concerns, we also offer energy-recovery ventilators (ERVs) that bring in fresh, filtered outdoor air without sacrificing efficiency.
Are financing plans, rebates, or tax credits available for new HVAC installations in Ten Mile?
Absolutely. We partner with several lenders to provide low-interest financing options—some with zero payments for the first six months—so you can spread the cost of a new system over manageable monthly installments. In addition, TVA and local utility companies often offer cash rebates for high-SEER heat pumps, smart thermostats, and duct sealing. Federal tax credits of up to 30 %, capped at $2,000, are currently available under the Inflation Reduction Act for qualifying heat pumps and high-efficiency furnaces installed before December 31, 2032. Our comfort advisers will handle all paperwork and ensure you capture every incentive available.