Skilled Technicians
Skilled Technicians | Heating and Air Conditioning | Ten Mile
When your Ten Mile home stops feeling like the comfortable haven it should be, HEP’s skilled technicians step in with prompt, precise solutions for all things heating and air conditioning. Armed with cutting-edge diagnostics and a customer-first attitude, our certified pros restore optimal temperatures quickly, whether it’s a sweltering July afternoon or a frosty January dawn. From meticulous system tune-ups to energy-efficient replacements, we handle every detail so you can relax and enjoy dependable indoor comfort all year long.
Local homeowners choose HEP because we pair decades of expertise with honest, upfront pricing. We arrive on schedule, protect your space with clean work practices, and explain every option in clear language—no jargon, no surprises. Experience the difference that true craftsmanship and neighborly care can make; call today and discover why Ten Mile trusts HEP for superior heating and air conditioning service.
FAQs
Do your technicians service all brands of heating and air-conditioning equipment in Ten Mile?
Yes. Our certified technicians are trained to diagnose, repair, and maintain every major HVAC brand used in Ten Mile—including Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi mini-splits. We keep a wide inventory of OEM and high-quality universal parts on our service trucks so most repairs can be completed in a single visit.
Is 24/7 emergency HVAC service available in Ten Mile, and how quickly can you arrive?
Absolutely. We offer round-the-clock emergency response 365 days a year. Because our technicians live and dispatch locally, typical arrival time in the Ten Mile area is 60–90 minutes after your call. There is no extra fee for nights, weekends, or holidays—just our standard diagnostic rate.
What signs indicate I should schedule a heating or cooling repair instead of waiting for seasonal maintenance?
Call us right away if you notice any of the following: unusual noises (grinding, squealing, or banging), weak airflow, uneven temperatures between rooms, unexplained spikes in utility bills, a system that cycles on and off rapidly, or any burning or musty smells. Addressing these issues early prevents costly breakdowns and extends the life of your equipment.
Do you offer preventive maintenance plans, and what’s included?
Yes. Our Comfort Care Plan includes two precision tune-ups per year—one for heating, one for cooling. Each visit covers a 20-point inspection, filter replacement, electrical safety check, refrigerant level check, thermostat calibration, drain-line cleaning, and gas-combustion analysis (for furnaces). Members also receive priority scheduling, a 15% discount on repairs, and warranty protection validation.
How can your technicians improve my home’s energy efficiency and indoor air quality?
We start with a complimentary in-home assessment that looks at duct integrity, insulation levels, system sizing, and ventilation. Based on findings, we may recommend high-efficiency heat pumps, variable-speed air handlers, smart thermostats, duct sealing, or advanced filtration and UV air purification. These upgrades often cut energy costs 20–40% while reducing allergens, dust, and airborne pathogens.
Are your Ten Mile HVAC technicians licensed, insured, and background-checked?
Yes. Every technician holds a Tennessee Mechanical HVAC license, EPA Section 608 refrigerant certification, and NATE (North American Technician Excellence) credentials. We carry full liability and workers’ compensation insurance, and all team members pass comprehensive background and drug screenings for your peace of mind.