Heating Issues
Heating Issues | Heat Repair | Heating and Air Conditioning | Ten Mile
When your furnace sputters on the coldest Ten Mile morning, you don’t have time to wonder who to call—you need fast, dependable heat repair you can trust. HEP’s certified technicians arrive quickly, troubleshoot with precision, and explain every option in plain language, so you can make the decision that keeps your family warm and your budget comfortable. From ignitor replacements to complete system overhauls, we carry the parts and know-how to fix nearly every make and model on the first visit.
Customers all over Ten Mile choose HEP because we back our workmanship with solid guarantees, transparent pricing, and the friendly service you expect from a neighbor. Day or night, one call to HEP means warmth restored, energy efficiency regained, and peace of mind delivered—so you can get back to enjoying home, sweet (and cozy) home.
FAQs
What are the most common signs that my heating system needs repair?
In Ten Mile, the first symptoms homeowners notice are uneven temperatures, a sudden spike in utility bills, unusual noises (rattling, banging, or whistling) and short-cycling, where the unit turns on and off repeatedly. You might also smell musty or burning odors or feel weak airflow from the registers. If your thermostat settings no longer match the actual room temperature, or you see puddles, corrosion, or an active error code on newer furnaces, call for service right away. Addressing problems early keeps repair costs lower and helps avoid complete system failure during the coldest nights.
How fast can you respond to a heating emergency in Ten Mile?
Because winter nights in Meigs and Roane counties can drop below freezing, we provide 24/7 emergency dispatch. Most calls received before noon are handled the same day, while after-hours or weekend calls are usually answered within two to four hours. Our service trucks are stocked with the most commonly needed gas-furnace, heat-pump, and electric heater parts so that 90% of breakdowns can be fixed on the first visit. If an uncommon part must be ordered, we’ll install a safe temporary solution to keep your family warm until the permanent repair arrives.
Do your technicians work on all types of heating systems found in Ten Mile homes?
Yes. Our NATE-certified technicians are trained to diagnose and repair gas furnaces, propane furnaces, heat pumps, dual-fuel hybrids, mini-split heaters, and electric strip heaters. Older homes in Ten Mile often rely on packaged units or propane furnaces, while newer builds may use high-efficiency heat pumps. We carry specialized tools and diagnostic software for every major brand—including Trane, Goodman, Carrier, Lennox, Rheem, and Daikin—so you never need to call multiple contractors. If your system is under manufacturer warranty, we follow OEM procedures to keep that warranty intact.
How much does a typical heat repair cost, and will I know the price before work begins?
Our diagnostic visit is a flat $79, which includes a full inspection and written quote. Most minor repairs—such as ignitor replacement, capacitor swaps, or thermostat rewiring—range from $120 to $325. More extensive jobs like blower motor replacements average $450–$750, while heat-exchanger or compressor repairs can exceed $1,200. After diagnosing the issue, we present at least two options whenever possible, explain the pros and cons, and obtain your approval in writing before any work starts—so there are no hidden fees or surprises on the final invoice.
Can regular maintenance prevent heater breakdowns, and do you offer maintenance plans?
Absolutely. A fall tune-up cleans burners and coils, calibrates safety switches, checks refrigerant levels, lubricates motors, and tests carbon-monoxide output. Regular maintenance can reduce unexpected failures by up to 80% and lower winter energy bills by 10 –15%. We offer an Energy-Saver Plan that includes two precision tune-ups per year—one in spring for cooling and one in fall for heating—priority scheduling, a 15% repair discount, and $0 after-hours fees. Members also receive emailed inspection reports with photos, so you can track the health of your system year after year.
Are your heat repair services covered by a warranty, and do you handle manufacturer part warranties?
All repairs include a 1-year labor warranty and parts are covered by the manufacturer, typically 1–5 years depending on brand. If a part we install fails within that period, we replace it at no labor charge. For newer systems still under full factory warranty, we file the paperwork and obtain OEM parts on your behalf, so you never pay out-of-pocket for covered items. Extended five- and ten-year labor warranties are also available for added peace of mind and can be transferred to new homeowners if you sell your property.