Experienced Team
Experienced Team | Electrical | Ten Mile
When neighbors in Ten Mile need dependable electrical solutions, they turn to the seasoned professionals at HEP. Our licensed technicians bring decades of combined experience to every job, blending old-fashioned craftsmanship with the latest industry innovations. From troubleshooting flickering lights in historic lake homes to designing high-efficiency panel upgrades for new builds, we treat each project like it’s our own—showing up on time, communicating clearly, and leaving your space cleaner than we found it.
Beyond repairs and installations, we’re committed to the community we serve. You’ll spot our team volunteering at local events, supporting youth sports, and sharing safety tips at neighborhood gatherings. It’s this personal investment that fuels our 24/7 emergency response and satisfaction guarantee: we don’t just power houses, we power peace of mind. Trust HEP’s experts to keep Ten Mile shining bright—today, tomorrow, and for years to come.
FAQs
What electrical services does your experienced team provide in the Ten Mile area?
Our crew handles the full spectrum of residential, commercial, and light-industrial electrical work. That includes new construction wiring, panel upgrades, lighting design and installation, EV charger setup, surge protection, generator interlock kits, code corrections, troubleshooting, and regular maintenance. Because we are a local Ten Mile team, we’re also familiar with the specific load requirements and permitting processes for Meigs and surrounding counties.
Are your electricians licensed, insured, and up-to-date with local codes?
Yes. Every field technician holds a current Tennessee electrical license, carries full liability and workers’ compensation insurance, and completes annual continuing-education courses on the National Electrical Code (NEC) as well as any amendments adopted by Meigs County. This ensures all work is safe, inspected, and compliant with local regulations.
How fast can you respond to an electrical emergency in Ten Mile?
We maintain a 24/7 on-call rotation. For customers located within Ten Mile proper, our average arrival time is 30–45 minutes after your call. If you’re outside the immediate area, we’ll give you a realistic ETA while dispatching the nearest available technician and walk you through any safety steps to take while you wait.
Do you work on both residential and commercial electrical projects?
Absolutely. About half of our workload involves residential jobs—service-panel replacements, lighting upgrades, hot tub circuits, and whole-house surge protection. The other half is small-to-medium commercial projects such as retail build-outs, restaurant kitchen wiring, motor controls, and preventive maintenance programs. Our electricians are trained in the different code articles that govern each environment, so you get the right solution for your property type.
What kind of warranty or guarantee do you offer on your electrical work?
All labor is backed by a two-year workmanship warranty, and most of the materials we supply are covered by manufacturer warranties ranging from one to five years. If any issue related to our installation arises within the warranty period, we will return, troubleshoot, and correct it at no cost to you. We also provide documented test results and permit/inspection paperwork for your records.
How do you calculate pricing, and can I get a written estimate?
For standard tasks we use flat-rate pricing, so you know the total cost before work begins. Larger or more complex projects are bid on a detailed line-item basis after a free on-site assessment. Every proposal includes labor, materials, permit fees, and anticipated inspection costs, with no hidden charges. Once you approve the written estimate, that price is locked in unless the project scope changes and you authorize the modification in writing.