Air Conditioning Services
Air Conditioning Services | Air Conditioning | Heating and Air Conditioning | Ten Mile
When summer in Ten Mile turns up the heat, HEP’s expert team is ready to keep you cool with dependable air conditioning repairs, replacements, and routine tune-ups. Our certified technicians arrive on time, explain your options in plain English, and back every job with transparent pricing and a satisfaction guarantee—so you can relax instead of sweating the small stuff.
From high-efficiency system upgrades that lower energy bills to 24/7 emergency service when your unit quits on the hottest night of the year, we handle every aspect of air conditioning care. Schedule today and discover why homeowners across Ten Mile trust HEP to deliver honest service, hometown values, and comfort that lasts all season long.
FAQs
Which areas around Ten Mile do you cover for air-conditioning service calls?
Our primary service area includes the entire Ten Mile community and all neighboring towns within roughly a 25-mile radius, such as Sweetwater, Decatur, Athens, and Kingston. If you’re just outside that zone, give us a call—many times we can still accommodate you or recommend a trusted partner.
How often should my air conditioner be serviced, and what’s included in a routine tune-up?
For most homes in Ten Mile, we recommend a professional tune-up once a year—ideally in early spring before the cooling season starts. A standard visit includes cleaning coils, checking refrigerant levels, tightening electrical connections, lubricating moving parts, testing thermostat calibration, inspecting the condensate drain, and running a full performance check. Regular maintenance helps lower energy bills, extends equipment life, and keeps your manufacturer’s warranty intact.
What warning signs mean my AC needs professional repair instead of DIY maintenance?
Call us if you notice weak airflow, warm air coming from vents, ice on the outdoor unit, strange noises (grinding, squealing, or banging), musty or burning odors, frequent cycling, or unexplained spikes in your energy bill. These symptoms often point to issues like low refrigerant, compressor failure, or electrical problems that require specialized tools and EPA-certified technicians.
Can you help me choose and install a new energy-efficient air conditioner?
Absolutely. We start with a free in-home load calculation to determine the correct size for your property, then present options from leading brands with SEER2 ratings up to 20+. We’ll discuss upfront costs, estimated annual savings, available rebates from TVA or local utilities, and any tax incentives. Once you decide, our licensed installers handle removal of the old unit, proper refrigerant recovery, new equipment placement, ductwork adjustments if needed, and a final performance test. Most installations are completed in a single day.
Do you offer 24/7 emergency AC repair in Ten Mile, and how fast can you arrive?
Yes. Our emergency hotline is staffed around the clock, including weekends and holidays. Because we keep technicians on rotational standby in the Ten Mile area, average response time is 1–2 hours for most calls. We stock common replacement parts on our service vehicles so we can resolve the majority of outages on the first visit, even after midnight.
What financing options, rebates, and warranties are available for new systems?
We partner with several lenders to provide zero-down, same-as-cash financing for up to 18 months or low-interest plans extending to 120 months. Most high-efficiency units qualify for TVA EnergyRight rebates, and certain heat-pump models may be eligible for up to $2,000 in federal tax credits. All systems include a 10-year parts warranty from the manufacturer, and we back our labor with a written one-year workmanship guarantee—extendable to 10 years with our Comfort Club maintenance plan.