- HEP
- Replacement Process
Replacement Process
Replacement Process | HVAC Unit Replacement | Heating and Air Conditioning | Tellico Plains
Tellico Plains weather can swing from steamy summers to brisk mountain winters, and your comfort depends on equipment that’s up for the challenge. When your old system starts costing more in repairs and energy than it’s worth, HEP’s skilled technicians make HVAC unit replacement straightforward and stress-free. We evaluate your home’s layout, insulation, and airflow patterns, then recommend right-sized, high-efficiency models that can handle every temperature spike or cold snap the Cherokee National Forest throws your way.
From the first call to the final thermostat test, our replacement process is built around transparency and respect for your time. You’ll get upfront pricing, clear timelines, and meticulous installation that protects your flooring and furnishings. We register your new equipment for warranty coverage, haul away the old unit for recycling, and show you how to maximize energy savings before we leave. With flexible financing and 24/7 follow-up support, HEP keeps Tellico Plains families cozy, cool, and confident season after season.
FAQs
How can I tell if my HVAC system in Tellico Plains needs to be replaced instead of repaired?
Age and performance are the biggest indicators. Most heat pumps and air conditioners last 10–15 years; gas furnaces 15–20. If your unit is within this range, needs frequent repairs, runs loudly, produces uneven temperatures, or causes monthly utility bills to spike, replacement is usually more cost-effective than another repair. Our technicians can run a cost-of-ownership analysis during a free in-home evaluation to confirm.
What does your HVAC replacement process look like from start to finish?
1) Free consultation and load calculation to size the new equipment. 2) Written proposal with model options, efficiency ratings, warranties, and total investment. 3) Scheduling at your convenience—most jobs are booked within a week. 4) Permit filing with Monroe County and City of Tellico Plains (we handle the paperwork). 5) Removal and environmentally safe disposal of the old unit. 6) Installation of new indoor and outdoor components, new line-set or flush, electrical upgrades, refrigerant charge, and smart thermostat setup. 7) Start-up, commissioning, and airflow balancing. 8) Final inspection and homeowner walk-through. 9) Registration of factory warranty and enrollment in our maintenance plan if desired.
How long will my HVAC replacement take and will I be without heating or cooling?
A straight change-out typically takes 4–8 hours for a split heat-pump or air-conditioner/furnace system. More complex jobs that require duct modifications can take up to two days. We never remove the old unit until all new equipment and materials are on-site, so downtime is minimized. In extreme weather we can provide temporary portable units at no charge.
Are there energy-efficient models that work well in the Tellico Plains climate?
Yes. Because Tellico Plains sees hot, humid summers and mild winters, high-SEER2 heat pumps with variable or two-stage compressors provide excellent year-round comfort and savings. We carry ENERGY STAR® systems up to 20.5 SEER2 and 10.5 HSPF2, as well as high-efficiency gas furnaces up to 98% AFUE for those who prefer dual-fuel setups. Our comfort specialists will explain how each option performs in local temperature swings and humidity levels.
What will a new HVAC system cost and what incentives are available locally?
Installed pricing ranges from about $6,500 for a basic 14.3 SEER2 heat pump to $13,000+ for a high-end variable-speed system with duct upgrades. We offer 0% APR financing for up to 60 months (with approved credit). Residents may qualify for TVA EnergyRight rebates, federal tax credits of up to 30% (capped at $2,000) for heat pumps, and manufacturer seasonal promotions. During your estimate we’ll calculate all applicable savings so you know the net cost up front.
Who handles permits, inspections, and cleanup after the replacement?
We do. Our office files the mechanical permit with Monroe County or the City of Tellico Plains, schedules required inspections, and meets the inspector on-site. After installation we haul away all debris, pallets, and the old system for recycling. Your property will be broom-clean, and we’ll leave you with a copy of the permit, inspection approval, and all warranty documentation.