Emergency Plumbing Services
Emergency Plumbing Services | Emergency Plumbing | Plumbing | Tellico Plains
When a burst pipe floods your cabin at midnight or a clogged drain threatens your weekend plans, HEP’s team is already on the way. Our licensed, background-checked plumbers live and work right here in Tellico Plains, so they arrive fast with fully stocked trucks and decades of local know-how. From frozen-pipe thawing to water-heater repairs, we handle every urgent situation with calm professionalism—restoring comfort and preventing costly damage before it spreads. Because crisis never waits, neither do we.
Day or night, one call delivers reliable emergency plumbing backed by transparent pricing and the area’s strongest satisfaction guarantees. We diagnose on the spot, explain your options in plain English, and get to work immediately using industry-leading tools and premium parts. Whether you own a historic farmhouse near the Cherohala Skyway or a mountain retreat on the Tellico River, count on HEP to protect your home, your schedule, and your peace of mind when plumbing trouble strikes.
FAQs
What situations qualify as a plumbing emergency in Tellico Plains?
Any problem that threatens to damage your property, compromise health, or cut off essential water service is considered an emergency. Typical examples include burst or frozen pipes, major leaks, sewage backups, overflowing toilets that won’t stop, gas-water heater leaks, and total loss of water pressure. If you’re unsure, call us—our dispatcher will help determine whether the issue needs immediate attention.
How quickly can your technicians reach my home or business in Tellico Plains?
Because we’re based right here in Monroe County, most properties in Tellico Plains are only 20–45 minutes away, even after hours. We maintain a dedicated on-call crew and GPS-tracked service vans that leave as soon as a job is dispatched. You’ll receive a live ETA by text and updates if traffic or weather causes any delay.
Are your emergency plumbing services available 24/7, including weekends and holidays?
Yes. Plumbing disasters rarely wait for business hours, so our phones are answered by a real person 24 hours a day, 365 days a year —Thanksgiving, Christmas, and holiday weekends included. A licensed plumber is always on standby, and our service rates are clearly posted so there are no surprises for late-night or holiday calls.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve or the fixture’s supply valve to stop active leaks. 2. If a water heater is leaking, shut off the gas or electricity feeding it. 3. Open faucets at the lowest point in the building to drain residual water and relieve pressure. 4. Move valuables, furniture, and electrical devices away from any puddles. 5. Avoid using chemical drain cleaners—they can worsen clogs and create hazards. 6. Take photos of the damage for insurance records. Our technician can guide you by phone if you need help locating shut-off valves.
How much will emergency service cost, and do you provide upfront pricing?
We charge a modest dispatch fee for after-hours calls, which is waived if you approve the repair. Once on site, our plumber diagnoses the problem and presents flat-rate options before any work begins. The price quoted is the price you pay—no overtime add-ons, hidden trip charges, or “surprise” parts fees. We accept major credit cards, checks, and offer financing for larger repairs.
Are your plumbers licensed, insured, and prepared to fix the problem on the first visit?
Absolutely. Every technician holds a Tennessee Journeyman or Master Plumbing License, carries full liability and workers’ compensation insurance, and completes regular training on the latest codes and equipment. Our vans are stocked with common pipe, fittings, water-heater parts, and advanced tools like pipe-thawing machines and sewer cameras, so most emergencies are resolved in a single visit.