- HEP
- State-of-the-art Tools
State-of-the-art Tools
State-of-the-art Tools | Drain Opening | Plumbing | Tellico Plains
Discover the satisfaction of a free-flowing sink, tub, or main line with HEP’s state-of-the-art plumbing tools right here in Tellico Plains. From precision augers and high-powered hydro jets to flexible inspection cameras, our curated selection let’s DIYers and pros tackle stubborn clogs quickly, cleanly, and safely. Because every tool is chosen by seasoned plumbers, you can count on commercial-grade durability without the commercial-grade learning curve—just grab, twist, and watch the water run.
Whether you’re gearing up for routine maintenance or an emergency drain opening, our friendly team is on hand to demo equipment and share pro tips that save time and protect your pipes. Stop by the store, feel the heft of a stainless-steel snake, and leave with the confidence (and gear) to keep Tellico Plains flowing smoothly.
FAQs
What types of drains can your state-of-the-art tools clear?
Our equipment is designed to open virtually any residential or light-commercial drain in Tellico Plains, including kitchen sinks, bathroom sinks, tubs, showers, floor drains, washing-machine lines, and main sewer laterals. With interchangeable cutting heads, high-pressure water jets, and flexible camera cables, we can tackle everything from small 1¼-inch fixture drains to 6-inch main lines.
How do advanced drain cameras help locate blockages?
We insert a high-resolution, waterproof video camera into the line and guide it until we visualize the obstruction. The camera’s built-in LED lights and distance counter let us see the exact material causing the clog and record its depth and position. This pinpoint accuracy means we can choose the most effective tool—hydro-jetter, sectional cable machine, or rotary cutter—without guessing or excessive digging.
Are your drain-opening techniques safe for older or fragile pipes?
Yes. Before we begin, we assess pipe material and condition with our inspection camera and sonic pipe locator. For older cast-iron or brittle clay lines, we adjust jetting pressure, use softer-tip nozzles, or switch to a low-torque cable machine to prevent cracking. Our goal is to restore flow without compromising the integrity of aging plumbing systems.
How fast can you respond to an emergency blockage in Tellico Plains?
We offer same-day service 7 days a week, with a dedicated on-call technician for after-hours emergencies. Most homes in Tellico Plains can expect a technician at their door within 60–90 minutes of placing a call, thanks to our GPS-dispatched vans stocked with all necessary tools and replacement parts.
What signs indicate I should call a professional instead of trying DIY methods?
Persistent slow draining, multiple fixtures backing up simultaneously, foul sewer odors, gurgling sounds in other drains when one fixture is used, or any standing wastewater point to a deeper blockage that consumer augers and chemicals can’t fix. Professional tools can remove grease, roots, and collapsed-pipe obstructions safely and permanently, saving you from pipe damage and recurring clogs.
Do you provide any guarantee on your drain opening service?
Absolutely. We offer a 90-day clog-free guarantee on residential interior drains and a 30-day guarantee on main sewer lines, provided the blockage is not caused by structural defects. If the same line backs up within the guarantee period, we’ll return and clear it again at no charge. We also provide a video recording of sewer line services for your records.