Cooling Comfort

HEPCooling Comfort

Cooling Comfort | Air Conditioning | Heating and Air Conditioning | Tellico Plains

When the mountain breeze fades and the summer heat rolls into Tellico Plains, HEP's Cooling Comfort Heating and Air Conditioning is ready to keep your home perfectly chilled. Our licensed, background-checked technicians arrive in fully stocked trucks, diagnose problems quickly, and provide transparent pricing before any work begins. From precision installations that maximize energy savings to fast, reliable repairs that bring instant relief, we treat every job—and every customer—as a top priority.

We know comfort can’t wait, so we offer same-day appointments, 24/7 emergency service, and maintenance plans that stop breakdowns before they start. Whether you need a modern upgrade, seasonal tune-up, or urgent fix, our commitment to quality craftsmanship and friendly, hometown service means you’ll never sweat the details of air conditioning again. Call today and feel the HEP difference—cooler, cleaner, and confidently comfortable.

FAQs

What types of air-conditioning systems do you service and install in Tellico Plains?

Cooling Comfort works on virtually every residential and light-commercial cooling system found in Tellico Plains, including high-efficiency central split systems, heat pumps, ductless mini-splits, packaged rooftop units, and smart/variable-speed systems. We handle everything from new load calculations and equipment sizing to complete installation, warranty service, and long-term maintenance.

How quickly can I expect a technician to arrive if my AC stops working?

Because summer outages can be dangerous in our humid Tennessee climate, we offer 24/7 emergency service. Calls received before 5 p.m. normally get same-day service, and after-hours or weekend calls are dispatched within two to four hours. Our trucks are stocked with the most common parts for Trane, Carrier, Lennox, Goodman, and Rheem units so most repairs are completed in one visit.

Are your technicians licensed and insured for work in Monroe County?

Yes. Every Cooling Comfort technician holds a Tennessee HVAC/R license, EPA Section 608 refrigerant certification, and is background-checked and drug-screened. The company carries full liability and workers’ compensation insurance, giving you complete protection on every job we perform in Tellico Plains or anywhere in Monroe County.

What routine maintenance does my AC system need to run efficiently?

At minimum, replace or clean filters every 30–60 days during heavy use, keep the outdoor condenser free of leaves and grass clippings, and schedule a professional tune-up each spring. Our 20-point maintenance visit includes coil cleaning, refrigerant level check, electrical testing, drain-line flush, thermostat calibration, and written efficiency report—helping lower Tellico Plains energy bills by up to 15 %.

How do I know whether to repair or replace an aging air conditioner?

As a rule of thumb, consider replacement when (1) the unit is 10–15 years old, (2) repair costs exceed 40 % of the price of a new high-efficiency system, or (3) SEER rating is below current ENERGY STAR minimums, causing high electric bills. We provide free second opinions and use life-cycle cost analysis to show you the long-term savings of each option.

Do you offer financing, rebates, or TVA energy-efficiency incentives?

Absolutely. We partner with Synchrony and Wells Fargo to offer 0 % APR financing for up to 18 months on qualifying systems. Many high-efficiency heat pumps qualify for TVA EnergyRight rebates, and federal tax credits of up to $2,000 are currently available under the Inflation Reduction Act. Our comfort advisors will file all paperwork so you receive every dollar you’re entitled to.

HEP
Book Online
(423) 819-7773