- HEP
- Personalized Service
Personalized Service
Personalized Service | Thermostat Upgrades | Heating and Air Conditioning | Tazewell
In the rolling foothills of Tazewell, comfort isn’t a luxury—it’s a necessity. HEP’s Personalized Service Heating and Air Conditioning makes that comfort effortless with precise, forward-thinking thermostat upgrades that learn your routine, trim energy costs, and pair seamlessly with your existing HVAC system. From smart-home integration to zoned temperature control, our certified technicians tailor each install to the quirks of your home and the rhythm of East Tennessee weather, ensuring you’re never too hot, too cold, or caught off guard by a surprise power bill.
When you call HEP, you get more than a quick swap-out. You get a neighbor who shows up on time, programs your new device, walks you through every feature, and stands behind the work with rock-solid guarantees. Ready to trade guesswork for precision and enjoy year-round peace of mind? Let our team bring modern comfort to your doorstep—schedule your thermostat upgrades with HEP today and feel the difference the very first time you tap the screen.
FAQs
What are the main benefits of upgrading my thermostat?
A modern programmable or smart thermostat can cut heating and cooling costs by 10–20 %, keep temperatures more consistent, and give you remote control through your phone. Many newer models also offer energy-use reports, maintenance reminders, and integration with voice assistants such as Alexa or Google Home, all of which enhance comfort and convenience in your Tazewell home.
Which types of thermostats do you install in Tazewell?
We install standard 5-2/7-day programmable thermostats, Wi-Fi–enabled smart thermostats (Nest, Ecobee, Honeywell, etc.), line-voltage units for baseboard heat, and multi-stage or dual-fuel thermostats that can handle heat pumps and auxiliary heating. During our free in-home assessment we’ll match the thermostat to your HVAC equipment, electrical setup, and lifestyle needs.
How long does a typical thermostat upgrade take?
Most replacements are completed in 60–90 minutes, including removal of the old unit, wiring the new thermostat, verifying correct voltage, configuring system settings (heat pump, electric, gas, dual-fuel), and giving you a quick tutorial. If we need to pull a new C-wire or update low-voltage cabling, the visit may extend to about two hours.
Will a smart thermostat work with my existing heating and air-conditioning system?
In nearly all cases, yes. Smart thermostats are compatible with standard 24-V systems found in furnaces, air conditioners, and heat pumps common in Tazewell. We test the control board and wiring during the estimate. For older two-wire systems we can add a common-wire adapter, and for high-voltage (120/240 V) systems we recommend a compatible line-voltage model.
Can I set different temperatures for various times or areas of my home?
Absolutely. Every programmable or smart thermostat we install supports at least four daily schedule periods. Smart models let you create unlimited schedules, geofence-based set-backs, and in some cases room-by-room control when paired with wireless sensors. If you have a true multi-zone system, we can network multiple thermostats so each zone follows its own program.
How much does a thermostat upgrade cost, and are rebates available?
Installed pricing typically runs $200–$600, depending on the thermostat technology and any wiring upgrades. Basic programmable models start around $200 installed, while full-featured smart thermostats with learning algorithms average $450–$600. Local utilities serving Tazewell, TN, often offer $50–$100 instant rebates for ENERGY STAR® smart thermostats, and we’ll handle the paperwork so you receive any eligible incentives right at checkout.