Exceptional Customer Service
Exceptional Customer Service | Electrical Fixtures | Electrical | Tazewell
When a light goes out or a room needs a style upgrade in Tazewell, homeowners turn to HEP because we make every step effortless—from the first friendly hello on the phone to the moment your new electrical fixtures glow to life. Our licensed electricians arrive on time, respect your space, and explain each option in plain language, so you feel confident about the choices that brighten your home. Need help selecting fixtures that complement your décor or boost energy efficiency? We’ll guide you through the latest designs and technologies, then install them with meticulous care and a smile you can hear.
At HEP, exceptional customer service isn’t a promise; it’s our daily practice. Whether we’re replacing outdated electrical fixtures, adding dimmers for ambiance, or troubleshooting flickering bulbs, we treat your project with the urgency and attention it deserves. Transparent pricing, rock-solid warranties, and a commitment to leaving every workspace cleaner than we found it have earned us a reputation as Tazewell’s go-to team for electrical peace of mind. Discover why your neighbors say, “HEP, we can fix that—fast and friendly!”
FAQs
What types of electrical fixtures do you install and service in Tazewell?
Our licensed electricians handle the full spectrum of residential and light-commercial fixtures, including chandeliers, ceiling fans, recessed cans, under-cabinet lights, sconces, pendants, track lighting, vanity lights, outdoor security and landscape fixtures, exit and emergency lights, and smart-home–enabled devices. We also replace aging junction boxes, dimmer switches, and occupancy sensors so the new fixture operates safely and efficiently.
Do you provide same-day or emergency fixture repair services?
Yes. For flickering lights, burning smells, sparking sockets, or any fixture that has lost power, call our 24/7 emergency line. A technician can typically be dispatched anywhere in Tazewell County within 60–90 minutes. We arrive with a fully stocked service vehicle to diagnose and repair most fixture issues on the first visit, minimizing downtime and safety risks.
How do you ensure compliance with Tazewell and Virginia electrical codes during installation?
All work is performed by electricians who are Virginia DPOR-licensed and trained on the latest National Electrical Code (NEC) updates adopted by the Commonwealth. We secure any required local permits, calculate load requirements for your specific circuit, use UL-listed components, and schedule an inspection with the Tazewell Building Department when mandated. A detailed certificate of completion is provided for your records and homeowners-insurance needs.
Can you help me select energy-efficient lighting fixtures for my home or business?
Absolutely. During our free on-site assessment, we evaluate lumen needs, fixture placement, color temperature, and control options. We then recommend ENERGY STAR-rated LEDs, motion sensors, daylight-harvesting dimmers, and smart switches that can cut lighting energy use by up to 75%. We’ll also inform you about any Appalachian Power rebates or Virginia clean-energy incentives that may offset the upgrade cost.
What is the typical cost and estimate process for fixture installation or replacement?
Pricing is transparent and flat-rate. After a brief phone consultation, we schedule a no-obligation visit to inspect wiring, ceiling height, and mounting surfaces. You receive a written proposal outlining labor, materials, permit fees, and any optional upgrades. Basic ceiling-mounted fixture installs in finished spaces start around $125, while multi-fixture retrofits or high-ceiling chandelier installs vary based on complexity. No work begins until you approve the estimate.
How do I schedule an appointment, and what should I prepare before your technician arrives?
Call our Tazewell office at (276) 555-0123 or book online 24/7. We offer two-hour arrival windows Monday–Saturday. To streamline the visit, please have the new fixture on site (unless we’re supplying it), clear a safe work area beneath the installation point, and secure pets. If you’re unsure about fixture compatibility or ceiling support, simply let us know—our technician can inspect and advise before any installation proceeds.