Plumbing Emergency
Plumbing Emergency | Plumbing
When an unexpected plumbing emergency strikes, turn to HEP’s experts for fast relief. Whether it’s a burst pipe sending water everywhere, a stubborn clog backing up your sink, or a leaking fixture raising your water bill, our dedicated team has the skills and tools to fix it. We’re committed to delivering quick, reliable solutions so you can get back to your day without the stress of water damage or an out-of-commission bathroom.
Our professional technicians are on standby 24/7, ready to respond the moment you call. With transparent pricing and a proven track record for quality workmanship, you can trust HEP to handle your toughest plumbing challenges. Don’t let small issues turn into costly disasters—count on us to restore your peace of mind with prompt, dependable service.
FAQs
What should I do if I have a burst pipe?
First, turn off the main water supply to reduce flooding and prevent further damage. Then, open all the taps to drain the remaining water in the pipes. This will help minimize water damage. Next, call a professional plumber immediately to repair or replace the burst pipe. It's also advisable to mop up standing water to prevent slips and additional damage.
How can I prevent pipes from freezing in the winter?
Insulate exposed pipes using foam pipe insulation, especially those in unheated areas like attics, basements, or garages. Keep the home temperature consistently warm, even when away. Allow a slow trickle of water to flow through faucets connected to exposed pipes to prevent freezing. Consider using heat tape or cables for more critical areas.
What should I do if I have a clogged drain?
Try using a plunger or a hand-cranked drain snake to dislodge the blockage. Avoid using chemical drain cleaners, as they can damage pipes and are often ineffective for severe clogs. If the clog persists, contact a professional plumber to assess the issue and use advanced tools such as a hydro-jetter or an electric auger to clear the pipes effectively.
Why is my water heater making strange noises?
Noises such as popping or rumbling are usually caused by sediment buildup at the bottom of the tank. This can cause overheating and affect the efficiency of the heater. To resolve this, you should flush the water heater regularly. If the problem persists, it may be necessary to have a professional plumber inspect the heater to ensure there are no underlying mechanical issues.
What are common causes of low water pressure?
Low water pressure could result from several issues, including clogged pipes, partly closed shut-off valves, or sediment buildup in pipes or fixtures. Check all valves to ensure they are fully open. Additionally, check aerators and showerheads for clogs caused by mineral buildup, and clean or replace as needed. If the issue remains unresolved, it may be wise to contact a professional for a thorough inspection.
How can I detect hidden leaks in my home?
Watch for signs of hidden leaks like unexplained increases in your water bill, mold growth, water stains on walls or ceilings, or musty odors. You can also check your water meter before and after a two-hour period when no water is used; if the meter reading changes, it's likely there's a leak. For a more thorough investigation, or if you're having difficulty locating the leak, a plumber equipped with specialized leak detection tools can be very helpful.
