Emergency Repairs
Emergency Repairs | Air Conditioning | Heating and Air Conditioning | Sweetwater
When the Sweetwater sun turns relentless or a winter chill sneaks in, HEP is ready around the clock to rescue your comfort. One call brings a fully stocked truck and a certified technician who can diagnose and repair furnaces, heat pumps, and—most urgently—air conditioning systems before extreme temperatures take their toll. We arrive fast, explain every option in plain language, and back our emergency repairs with honest pricing, so there are no surprises when the job is done.
From worn-out compressors and leaking refrigerant lines to thermostat failures, our team tackles every breakdown with precision tools and genuine replacement parts. Whether your unit quits at noon or midnight, you can count on courteous service, lasting fixes, and a home that feels just right. Save our number, and let HEP handle your air conditioning emergencies so you can get back to enjoying Sweetwater living without a sweat.
FAQs
What should I do first if my air conditioner suddenly stops working after hours in Sweetwater?
Stay calm and turn the system off at the thermostat to prevent further damage. Next, check your electrical panel for a tripped breaker and make sure your air filter is clean and unobstructed. If these quick fixes don’t restore cooling, call our 24/7 emergency line. We’ll gather basic information about the issue, offer any safe, temporary steps you can take, and dispatch a certified technician right away.
How fast can your team reach my Sweetwater home or business for an emergency AC repair?
Because we keep a dedicated on-call crew in Sweetwater, our average response time is 60–90 minutes within city limits and nearby communities. During peak heat waves that increase call volume, we triage based on health and safety risks—homes with young children, seniors, or medical needs are prioritized. You’ll receive a live ETA text so you know exactly when help is on the way.
Are emergency air-conditioning repair services really available 24/7, even on holidays?
Yes. West Texas heat doesn’t take a day off, so neither do we. Our emergency hotline is staffed 24 hours a day, 365 days a year—including nights, weekends, and every holiday. A licensed technician is always on standby with a fully stocked service vehicle to handle refrigerant leaks, compressor failures, frozen coils, electrical shorts, thermostat malfunctions, and other urgent issues.
What problems qualify as an emergency rather than waiting for a standard service appointment?
You should request emergency service if you notice any of the following: • No cooling while indoor temperatures climb above 85 °F • Burning or electrical smells coming from the unit • Loud grinding, banging, or screeching noises • Water pooling around the indoor unit or ceiling leaks • Ice forming on the outdoor or indoor coils • Circuit breaker repeatedly trips when the AC starts Any of these symptoms can point to conditions that may damage the system further, raise fire or flood risks, or endanger occupants’ health in Sweetwater’s extreme heat.
How much does an after-hours AC repair typically cost, and do you charge a special emergency fee?
There is a flat after-hours diagnostic fee of $149 that covers travel and a full system evaluation. Once we identify the failure, you’ll receive a written price quote for parts and labor before any work begins. Most common emergency repairs in Sweetwater—such as capacitor replacement, contactor swaps, or refrigerant leak repairs—range from $200 to $600 total. Major component replacements (compressors, blower motors) can be higher, but we offer financing and accept most home warranty plans.
Can your technicians repair any make or model of air conditioner during an emergency call?
Absolutely. Our NATE-certified technicians carry universal EPA refrigerant licenses and receive factory training on all major brands, including Trane, Carrier, Lennox, Goodman, Rheem, York, and Daikin. Stocked service vans hold the most commonly needed parts—capacitors, contactors, fuses, motors, and refrigerant—to complete 85 % of emergency repairs in a single visit. If a specialized component must be ordered, we’ll arrange temporary cooling solutions and schedule a rapid follow-up once the part arrives.