Customer Service
Customer Service | Plumbing Fixture Replacements | Plumbing | Sunbright
When a faucet drips through the night or an outdated showerhead robs you of water pressure, HEP’s customer-service plumbing team in Sunbright is ready to step in. Our licensed, background-checked technicians arrive on time, listen to your concerns, and swap tired fixtures for modern, water-saving models that elevate both comfort and style. From kitchens that demand a sparkling new sink to bathrooms craving a spa-level upgrade, we keep every project clean, quick, and hassle-free—backed by transparent pricing and our “Happy HEP” satisfaction guarantee.
Because we focus exclusively on plumbing fixture replacements, you get specialists who do the job right the first time. We dispose of old parts responsibly, test every connection, and leave your home exactly as we found it—just with better water flow and a touch of shine. Book today and discover why Sunbright homeowners trust HEP to make fresh fixtures feel like an instant remodel.
FAQs
What types of plumbing fixtures can you replace in Sunbright homes?
Our licensed plumbers can replace all common residential fixtures, including kitchen and bathroom faucets, sinks, toilets, showers, tubs, garbage disposals, and outdoor hose bibbs. We also handle specialty items such as bidets, water-saving fixtures, and touchless faucets.
How do I know if my fixture needs replacement instead of repair?
Consider replacement if the fixture is over 15 years old, has recurring leaks, shows visible corrosion or cracks, or uses excessive water compared with newer, high-efficiency models. Our technician will perform an on-site assessment and provide an honest recommendation outlining repair versus replacement costs.
Do you provide and install the new fixtures, or can I supply my own?
We offer both options. Many customers prefer that we supply fixtures because we can recommend reliable brands, ensure compatibility, and include the manufacturer warranty under our workmanship guarantee. If you already purchased a fixture, we’re happy to install it as long as it meets local plumbing code requirements.
How long does a typical fixture replacement take?
Most single-fixture replacements (such as a faucet or toilet) take 1–2 hours after we arrive, assuming shut-off valves are in good condition and no hidden damage exists. Complex projects—like converting a tub to a walk-in shower—can take a full day or more. We’ll give you a time estimate before starting work.
What are the costs involved in fixture replacement?
Costs depend on fixture type, brand, and installation complexity. For example, replacing a standard toilet in Sunbright typically ranges from $250–$450 including labor, while a high-end kitchen faucet may range from $300–$600. We provide up-front, itemized estimates so there are no surprises, and we never charge hidden fees.
Do you offer any warranties or guarantees on your plumbing fixture replacements?
Yes. All installations come with a one-year labor warranty from Sunbright Plumbing Services, plus any applicable manufacturer warranties—often 5–10 years—for the fixture itself. If you experience any issues related to our installation within the warranty period, we will return promptly to correct them at no additional charge.