- HEP
- Indoor Comfort
Indoor Comfort
Indoor Comfort | Heating and Air Conditioning | Strawberry Plains
Whether the Tennessee sun is beating down or a crisp mountain chill is creeping in, your home in Strawberry Plains should always feel just right. HEP’s specialists fine-tune the art of indoor comfort with meticulous installations, prompt repairs, and preventive maintenance that keep your heating and air conditioning system running at peak efficiency. From whisper-quiet heat pumps to high-performance furnaces and smart thermostats, we tailor every solution to your lifestyle, your budget, and the rolling East Tennessee climate you love.
When you call HEP, you’re tapping into decades of local know-how backed by 24/7 emergency service and the area’s friendliest technicians. We show up on time, respect your space, and explain every option clearly—so you can make confident decisions and get back to what matters most. Trust us to handle the hard work while you kick back in perfect, year-round comfort.
FAQs
What HVAC services do you provide in Strawberry Plains?
We offer complete residential and light-commercial heating and air-conditioning solutions, including new system installation, equipment replacement, seasonal maintenance, troubleshooting and repair, air-duct cleaning, indoor air-quality upgrades, smart-thermostat integration, and 24/7 emergency service. Our technicians are certified to work on all major brands and are fully familiar with the specific comfort needs of Strawberry Plains’ humid subtropical climate.
How often should I schedule maintenance for my heating and cooling system?
For optimal efficiency and warranty compliance we recommend two tune-ups per year—once in the spring for your air conditioner or heat pump and once in the fall for your furnace or air-handler. Regular maintenance improves energy efficiency by up to 20 %, extends equipment life, helps us spot small issues before they become costly breakdowns, and keeps your manufacturer warranty valid.
What are the common signs that my HVAC system needs repair?
Warning signs include uneven temperatures from room to room, weak airflow, loud or unusual noises (grinding, banging, squealing), short cycling, persistent humidity problems, musty or burning odors, a sudden spike in utility bills, or the system running but not reaching the set temperature. If you notice any of these in your Strawberry Plains home, shut the system off and call us to prevent further damage.
Do you offer emergency HVAC services in Strawberry Plains?
Yes. Heating or cooling failures rarely choose convenient hours, so our on-call technicians are available 24/7, 365 days a year. We keep fully stocked service vehicles in the area, allowing us to arrive quickly, diagnose the problem on the first visit, and restore comfort as fast as possible. There are no extra travel charges for addresses within the Strawberry Plains service zone.
Are there energy-efficient options available for new installations?
Absolutely. We carry ENERGY STAR®-rated heat pumps, high-SEER air conditioners, modulating gas furnaces, and inverter mini-split systems that can cut energy consumption by 30–50 % compared to older units. During a free in-home consultation we perform a Manual J load calculation to size the equipment correctly, review local rebates and federal tax credits, and explain financing options so you can upgrade affordably.
How can I improve indoor air quality in my Strawberry Plains home?
Because East Tennessee’s pollen, humidity, and seasonal temperature swings can aggravate allergies and respiratory issues, we offer whole-home solutions such as MERV 13+ media filters, UV-C germicidal lamps, electronic air cleaners, and ventilating dehumidifiers. We also seal and balance ductwork to keep contaminants out and maintain proper airflow. Our comfort specialists can test your indoor air and tailor a package that addresses particulate, chemical, and biological pollutants.