- HEP
- Heating System
Heating System
Heating System | Heating and Air Conditioning | Strawberry Plains
When the Tennessee seasons swing from muggy summer afternoons to crisp winter mornings, HEP keeps Strawberry Plains homes perfectly comfortable. Our certified technicians handle everything from precision tune-ups and smart-thermostat installations to complete system replacements, all backed by clear, upfront pricing and a satisfaction guarantee. We focus on efficiency, indoor air quality, and long-term savings, so you can relax knowing your family will breathe cleaner air and enjoy steady, reliable warmth or cooling—no matter what the forecast says.
Because emergencies don’t wait, our 24/7 rapid-response team arrives with fully stocked trucks and decades of local know-how. Whether your furnace falters at dawn or your AC sputters out on a humid night, one call connects you to Strawberry Plains’ most trusted experts in heating and air conditioning. Discover why neighbors turn to HEP for honest advice, courteous service, and comfort that lasts all year.
FAQs
What type of heating and cooling system works best for homes in Strawberry Plains?
Because Strawberry Plains experiences hot, humid summers and fairly mild winters, many homeowners choose high-efficiency heat pumps or dual-fuel (hybrid) systems. Heat pumps provide economical electric heating down to about 30 °F and effortless cooling all summer, while a backup gas furnace or electric strip heat takes over during rare cold snaps. Traditional central air conditioners paired with gas furnaces are also common if natural gas is already available. Our comfort consultants will calculate your home’s load, review insulation levels, and recommend the right capacity and SEER2/HSPF2 rating so you stay comfortable year-round without overspending on energy.
How often should my HVAC system be serviced, and what’s included in a typical maintenance visit?
Both the U.S. Department of Energy and equipment manufacturers recommend professional maintenance twice a year—once in the spring for cooling and once in the fall for heating. During a tune-up our NATE-certified technicians will: • clean or replace air filters • inspect blower assembly and refrigerant levels • wash condenser and evaporator coils • tighten electrical connections and test capacitors • lubricate moving parts • verify thermostat calibration • inspect flue drafts, heat exchanger, and safety controls on furnaces • check drainage on condensate lines and pans. Regular service keeps efficiency high, prevents unexpected breakdowns, and is required to maintain most factory warranties.
What can I do to lower my energy bills without sacrificing comfort?
Start with small steps: change 1-inch filters every 30–60 days, keep supply and return vents open, and seal gaps around windows and doors. Set the thermostat to 78 °F in summer, 68 °F in winter, and use programmable or smart setbacks while you’re away. Consider adding attic insulation to R-49 or higher and sealing ductwork—leaky ducts can waste up to 30 % of conditioned air. Upgrading to a variable-speed heat pump or inverter AC can cut cooling costs by 30–40 %, and installing a Wi-Fi thermostat can shave another 8–10 % from annual bills. We offer free home-energy evaluations to pinpoint the biggest savings opportunities.
How do I know if my HVAC system needs repair or full replacement?
Warning signs include uneven temperatures, loud or grinding noises, rising utility bills, frequent cycling, or refrigerant odors. If your unit is over 12–15 years old, uses R-22 refrigerant, or needs a major repair like a compressor or heat exchanger replacement, investing in a new high-efficiency system often makes more financial sense. Our technicians provide a side-by-side cost-of-repair vs. replacement analysis that factors in energy savings, available rebates, and your budget so you can make an informed decision.
Do you offer 24/7 emergency HVAC service in Strawberry Plains, and what should I do if the system quits?
Yes. We provide true 24-hour emergency heating and AC service throughout Strawberry Plains and surrounding Knox, Jefferson, and Sevier counties. If your unit stops, first: 1) check the thermostat batteries and settings, 2) inspect the breaker and outdoor disconnect, 3) replace or clean the air filter, and 4) clear any ice or debris around the outdoor unit. If it still won’t run, call our emergency line. A live dispatcher will schedule the next available technician, usually within two hours. Our trucks are stocked with common parts so most repairs are completed on the first visit.
Are there rebates or financing options for new HVAC installations in Strawberry Plains?
Absolutely. TVA’s EnergyRight program offers rebates of $150–$500 for qualifying heat-pump upgrades, and some high-efficiency gas furnaces qualify for up to $600 in federal tax credits under the Inflation Reduction Act. Local utility companies, including KUB and LCUB, may provide low-interest on-bill financing for energy-efficient replacements. We partner with several lenders to offer 0 % APR promotional plans, no-credit-check rent-to-own options, and extended terms up to 120 months. Our office handles all paperwork so you can take advantage of every incentive available.