Seasoned Technicians
Seasoned Technicians | Heat Repair | Heating and Air Conditioning | Strawberry Plains
When the chill settles over Strawberry Plains, the seasoned technicians at HEP Heating & Air Conditioning arrive with tools in hand and experience to spare. From vintage furnaces to the latest high-efficiency systems, we diagnose glitches fast, explain your options in plain language, and restore warmth before the cold can creep back in. Our trucks are stocked for same-day fixes, and every job is backed by honest pricing and a satisfaction guarantee, so you can breathe easy while we work.
Residents call us for routine maintenance, emergency heat repair, and everything in between because they know we treat every home as if it were our own. Whether it’s midnight in January or a crisp fall morning, one call to HEP connects you with friendly professionals who respect your time, protect your property, and keep Strawberry Plains cozy all season long.
FAQs
What are the most common signs my heating system needs repair?
Watch for uneven room temperatures, strange noises such as banging or screeching, musty or burning odors, short-cycling (frequent on/off), sudden spikes in utility bills, or the system simply not reaching the thermostat setting. These symptoms almost always indicate failing components—anything from a worn blower motor to a dirty flame sensor—and should be inspected by a professional before they cause a complete breakdown or safety hazard.
How quickly can your technicians reach my home in Strawberry Plains?
Because our dispatch center and parts warehouse are right here in the Strawberry Plains area, we offer same-day appointments and 24/7 emergency service. For most calls placed before noon we can arrive within a two-hour window. In true no-heat situations, especially when outdoor temperatures are below 40°F, we prioritize your job and usually reach you in 60–90 minutes.
Do you service all makes and models of furnaces and heat pumps?
Yes. Our seasoned technicians are NATE- and EPA-certified and undergo continual factory training. We repair gas furnaces, electric furnaces, dual-fuel systems, air-source and geothermal heat pumps, boilers, and ductless mini-splits from every major brand—including Trane, Carrier, Ruud, Lennox, Goodman, York, Rheem, and Mitsubishi. We arrive with a fully stocked truck to complete 90% of repairs on the first visit.
What should I do if my heater stops working in the middle of the night?
First, verify that the thermostat is on HEAT and the setpoint is above room temperature. Check the furnace switch and the breaker panel for a tripped breaker, and make sure the filter isn’t clogged. If you smell gas or see sparks, turn off the unit, evacuate the area, and call us immediately—our emergency line is staffed 24/7. Our on-call technician will walk you through safety steps and head to your home right away with the parts and tools needed to restore heat.
How much does a typical heat repair cost, and do you offer financing?
After a $79 diagnostic visit, minor repairs such as replacing an igniter or flame sensor generally run $150–$350. Mid-level repairs like blower motors or control boards average $400–$700. Major heat exchanger or compressor issues can be $800–$1,200. You will always receive a written, upfront quote before any work begins. We accept all major credit cards, offer 0% short-term financing on repairs over $500, and post seasonal coupons on our website.
How can I prevent future breakdowns once my heater is fixed?
The best protection is routine maintenance. Schedule a professional tune-up each fall: we’ll clean burners and coils, test safety switches, lubricate motors, and calibrate the thermostat. Replace or wash your air filter every 30–60 days, keep supply and return vents clear, and consider installing a surge protector to shield control boards from power spikes. Our Comfort Club maintenance plan bundles two annual visits, priority scheduling, and discounts on any future repairs.