Dedicated Team
Dedicated Team | Electrical | Strawberry Plains
When you call HEP in Strawberry Plains, a crew of licensed pros arrives with fully stocked vans and a passion for solving every electrical challenge—big rewires, panel upgrades, smart-home integrations, or just that stubborn outlet that keeps tripping. We combine decades of hands-on expertise with neighborly courtesy, giving you straight answers, upfront pricing, and workmanship that meets (and usually exceeds) the latest safety codes.
Because we live where we work, our reputation is personal. Expect punctual arrivals, spotless job sites, and a satisfaction guarantee backed by a real handshake. From first flicker to final inspection, trust HEP’s dedicated team to keep your home or business bright, efficient, and confidently powered.
FAQs
What types of electrical services do you offer in Strawberry Plains?
Our dedicated team handles the full spectrum of residential, commercial, and light-industrial electrical work in Strawberry Plains and the surrounding Knox, Jefferson, and Sevier County areas. Services include new wiring and panel installations, circuit breaker upgrades, whole-home surge protection, lighting design, EV charger installation, code corrections, and 24/7 emergency troubleshooting and repairs.
Are your electricians licensed and insured?
Yes. Every technician on our Strawberry Plains team holds a state of Tennessee journeyman or master electrician license, carries OSHA safety training, and is fully bonded and insured. We also maintain general liability and workers’ compensation policies that exceed state minimums, so you can feel confident that your property and our employees are protected on every job.
How quickly can you respond to an electrical emergency?
Because we keep an on-call crew in Strawberry Plains at all times, most emergency calls are answered within 60 minutes—often faster for customers inside the 37871 ZIP code. Our service vans are stocked with common breakers, fuses, wiring, and diagnostic equipment so we can resolve 90 % of outages or safety hazards on the first visit.
What should I expect during a typical service visit?
After you schedule an appointment, you’ll receive a text and email with your electrician’s name, photo, and real-time GPS arrival tracker. On site, the technician will perform a safety walkthrough, explain the scope of work, and provide a written estimate before any tools are unpacked. When the job is complete, we conduct a final inspection, clean the work area, and email you a detailed service report along with any warranty documentation.
Do you handle electrical work for new construction and remodels?
Absolutely. We collaborate with local builders, architects, and homeowners to design and install code-compliant electrical systems for new builds, additions, and renovations. Our CAD team can provide load calculations, lighting layouts, and panel schedules, while our field electricians coordinate directly with county inspectors to streamline permit approvals and final sign-offs.
Can you help me improve my home’s energy efficiency?
Yes. We offer energy audits that identify high-consumption circuits, aging appliances, and lighting inefficiencies. Based on the findings, we can install LED retrofits, smart thermostats, programmable lighting controls, high-efficiency ceiling fans, and solar-ready sub-panels. Many upgrades qualify for TVA or federal tax incentives, and we’ll guide you through the rebate paperwork so you maximize your return on investment.