Years Of Experience
Years Of Experience | Air Conditioning | Heating and Air Conditioning | Strawberry Plains
For decades, Strawberry Plains homeowners have turned to HEP for reliable comfort in every season. Our technicians cut their teeth on scorching Southern summers and unpredictable cold snaps, so we know exactly what your system is up against. From legacy heat pumps to today’s ultra-efficient split units, our team blends old-school craftsmanship with the newest diagnostic tools to keep your air conditioning quietly doing its job—no matter how high the temperature climbs outside.
When you invite HEP into your home, you’re tapping into a local crew that shows up on time, explains every option in plain English, and backs every repair or install with rock-solid guarantees. We stock our trucks like rolling warehouses, finishing most fixes on the first visit to save you money and sweltering downtime. Trust the company that’s been cooling Strawberry Plains since before many thermostats had Wi-Fi: schedule your service today and feel the difference experience makes.
FAQs
How long have you been providing air-conditioning service in Strawberry Plains?
Our team has more than 25 years of hands-on experience serving homeowners and small businesses in Strawberry Plains and the greater Knox County area. Over that time we’ve installed, repaired, and maintained thousands of air-conditioning systems, giving us the local knowledge and technical expertise to address the unique climate challenges of East Tennessee.
What brands and types of cooling systems do you work on?
Because we are an independent, locally owned contractor, we’re free to service and install virtually any brand—including Trane, Lennox, Carrier, Rheem, Goodman, York, Amana, and Mitsubishi. Our technicians are factory-trained to handle central split systems, heat pumps, ductless mini-splits, packaged rooftop units, and high-efficiency variable-speed systems. If it cools your home or office, chances are we can repair it or replace it.
Do you offer 24/7 emergency AC repair in Strawberry Plains?
Yes. Air conditioners rarely break down on a convenient schedule, so we keep certified technicians on call around the clock. Call our main number any time—day, night, weekends, or holidays—and you’ll reach a live dispatcher who can send a technician equipped with common replacement parts to restore your comfort as quickly as possible.
How can I improve the energy efficiency of my existing AC system?
Start with a precision tune-up, which includes cleaning the condenser coil, checking refrigerant charge, tightening electrical connections, and calibrating the thermostat. Replace or clean air filters every 30–60 days, keep supply and return vents unobstructed, and seal obvious air leaks around doors, windows, and ductwork. Installing a programmable or smart thermostat can save up to 10% on cooling costs, and adding attic insulation often delivers a fast payback in our hot, humid summers.
What financing or rebate options are available for a new air-conditioning system?
We partner with several lenders to offer low-interest and no-interest financing for qualified homeowners, with terms ranging from 6 to 72 months. On high-efficiency units, you may also qualify for manufacturer rebates, TVA EnergyRight incentives, and federal tax credits of up to $2,000 under the Inflation Reduction Act. Our comfort consultant will calculate all available savings during your free in-home estimate.
How often should I schedule professional maintenance for my air conditioner?
The Department of Energy and most manufacturers recommend a professional tune-up once a year—preferably in early spring before the cooling season starts. Annual maintenance keeps your warranty valid, reduces the risk of emergency breakdowns by up to 95%, and can lower energy bills by 15% or more. We offer affordable maintenance plans that include two seasonal visits, priority service, and discounts on repairs.