- HEP
- Personalized Solutions
Personalized Solutions
Personalized Solutions | Air Conditioning | Heating and Air Conditioning | Strawberry Plains
When summer cranks up the heat in Strawberry Plains, HEP’s Personalized Solutions Heating & Air Conditioning brings cool relief right to your door. Our friendly, certified technicians don’t just swap out parts—they listen, evaluate, and design a system that matches your home’s unique layout and your family’s comfort goals. From energy-saving upgrades to smart-home integrations, every recommendation is tailored so you feel confident the moment you press that thermostat down.
Whether you need swift repairs, routine maintenance, or a brand-new installation, our team is on call with transparent pricing and a satisfaction guarantee. Discover how effortless reliable air conditioning can be, and join Strawberry Plains neighbors who trust HEP to keep the cool air flowing all season long.
FAQs
What air-conditioning services does Personalized Solutions Heating & Air Conditioning offer in Strawberry Plains?
We provide a full spectrum of residential and light-commercial air-conditioning services, including new system installation, replacement of outdated equipment, emergency repairs, seasonal tune-ups, indoor-air-quality upgrades, and customized preventive-maintenance agreements.
How quickly can you respond to an AC emergency in Strawberry Plains?
Our technicians are on 24/7 standby for emergencies. Calls received before noon are usually attended the same day, and after-hours calls are dispatched within two hours. We stock common parts on our service vans to resolve most issues in a single visit.
Do you install energy-efficient or smart air-conditioning systems?
Yes. We specialize in ENERGY STAR®-rated heat pumps, high-SEER central air conditioners, and ductless mini-splits. We also offer smart thermostats and zoning options that can be controlled from your phone, reducing energy consumption by up to 30%.
Can you help me decide whether to repair or replace my current AC unit?
Absolutely. During a no-cost, on-site evaluation we measure energy usage, age, refrigerant type, and repair history. If repairs exceed 40% of replacement cost or the unit is over 10–12 years old, we typically recommend replacement to save on future energy and repair bills.
What maintenance plans do you offer for homeowners in Strawberry Plains?
Our Comfort Club includes two precision tune-ups per year, priority scheduling, no overtime fees, and a 15% discount on repairs. Members receive a detailed system report after each visit and reminders when filters or UV bulbs need replacement.
Are your technicians certified and insured?
Yes. All technicians hold EPA Section 608 certification, factory training on major brands, and undergo background checks and drug screening. Personalized Solutions Heating & Air Conditioning is fully licensed and insured in Tennessee for your protection.