Uninterrupted Power
Uninterrupted Power | Generators | Electrical | Spring City
When a sudden storm rolls over Spring City or a transformer hiccup knocks out the grid, HEP keeps the lights—and everything else—on. Our seasoned technicians design and install tailor-made generators systems that kick in within seconds, protecting critical data, refrigerated goods, and daily comfort without a flicker. From compact residential units to rugged commercial powerhouses, every installation is backed by 24/7 monitoring and a friendly local crew that arrives before your coffee has time to cool.
Choosing HEP means never scrambling for candles again. We handle permitting, fuel logistics, routine maintenance, and real-time performance checks so you can focus on running your home or business with complete peace of mind. Experience the confidence that comes with seamless, uninterrupted power right here in Spring City—because life’s best moments shouldn’t be paused by an outage.
FAQs
Why should I consider installing an emergency generator in Spring City?
Spring City and the surrounding Chester County area experience heavy thunderstorms, ice storms, and occasional tornado remnants that can down power lines for hours—or even days. An emergency generator automatically restores electricity within seconds of an outage, keeping your HVAC, sump pump, medical equipment, refrigeration, and security systems running. Beyond comfort and safety, a generator can prevent costly damage such as basement flooding, frozen pipes, and spoiled food, while allowing your family or business to stay productive until utility power is restored.
What kinds of generators do you offer and service?
We supply, install, and maintain three main categories of generators: (1) Portable gasoline-powered units for limited, manual backup; (2) Whole-home air-cooled standby generators in the 9–26 kW range that run on natural gas or propane; and (3) Commercial liquid-cooled units up to 150 kW or more for small businesses, light-industrial sites, and critical facilities. All models we carry feature automatic transfer switches, remote monitoring options, and UL2200 safety listings. Our technicians are factory-certified to service Generac, Kohler, Cummins, and Briggs & Stratton equipment, but we can diagnose and repair most other major brands as well.
How does an automatic standby generator work during a power outage?
An automatic standby generator is permanently installed outside your building, wired through an automatic transfer switch (ATS). The ATS constantly senses utility power. When it detects a loss of voltage for roughly 3–5 seconds, it signals the generator to start. Once the generator reaches operating speed, the ATS safely isolates your home or business from the grid and redirects electrical loads to the generator. When the utility restores stable power, the ATS switches you back to the grid, allows the generator to run a short cool-down cycle, and then shuts it off. The entire process is fully automatic—no cords to plug in, no fuel to pour.
How do I determine the right size generator for my property?
Proper sizing depends on the total running and starting wattage of the appliances, motors, and systems you want to power. Our licensed electricians perform a free on-site load assessment, checking items such as HVAC tonnage, well or sump pumps, refrigerators, lighting circuits, and computer or POS equipment. We then apply the National Electrical Code diversity factors and manufacturer starting-current data to recommend the smallest generator that can handle your peak load plus a 20 % safety margin. For homes, typical needs range from 14 kW (essential circuits) to 24 kW (whole-house). Commercial customers might require 30–80 kW or larger, depending on three-phase loads.
What maintenance does a generator need, and how often?
Standby generators should be serviced at least once a year—or every 100–150 engine hours if they run frequently. A standard preventive visit includes changing the oil and filter, replacing the air and fuel filters, testing spark plugs, inspecting belts and hoses, checking battery voltage and electrolyte levels, verifying gas pressure, updating firmware in the controller, and running a full load-bank test. We offer affordable maintenance plans that include 24/7 remote monitoring so any fault codes are addressed before they become outages. Regular maintenance keeps your warranty valid and extends engine life well past 20 years.
Do I need permits to install a generator in Spring City, and do you handle them?
Yes. Spring City Borough and East Vincent/East Pikeland Townships require electrical and sometimes zoning permits for permanently installed standby generators. Regulations cover proper clearances, gas line sizing, exhaust direction, and noise limits. Our team manages the entire permitting process: drafting site plans, submitting applications, scheduling inspections with the local code office, and coordinating with PECO or your gas provider for meter upgrades if necessary. By letting us handle the paperwork, you avoid delays and ensure your generator is 100 % code-compliant from day one.