- HEP
- Experienced Team
Experienced Team
Experienced Team | Plumbing | Sparta
When a pipe bursts at midnight or a water heater starts grumbling on a frosty Sparta morning, you want seasoned pros who have seen it all. HEP’s experienced team brings decades of hands-on know-how, swift diagnostics, and a truck stocked like a rolling warehouse, so most fixes happen on the first visit. From repiping historic farmhouses to installing sleek new fixtures for modern builds, our licensed technicians treat every home as if it were their own—protecting floors, cleaning up thoroughly, and explaining each step in plain English.
Homeowners and businesses across Sparta keep our number on speed dial because they trust our people as much as our craft. Transparent pricing, 24/7 emergency response, and a satisfaction guarantee are just the start; we also back our work with industry-leading warranties and ongoing training that keeps us ahead of every code change. For reliable, courteous, and rock-solid plumbing solutions, call the HEP team whenever water refuses to behave.
FAQs
What plumbing services do you offer in Sparta?
Our experienced team handles everything from leak detection, pipe repair, water-heater installation, sewer and drain cleaning, fixture replacements, sump-pump service, backflow testing, bathroom and kitchen remodel plumbing, to full repiping projects. If water or gas runs through it, we can install, service, or repair it.
Are your plumbers licensed and insured?
Yes. Every technician on our Sparta crew holds a State of New Jersey Master or Journeyman Plumbing License, carries full liability and workers’ compensation insurance, and receives ongoing training in current building codes and safety standards. Copies of licenses or insurance certificates are available on request.
Do you provide emergency plumbing services after normal business hours?
Absolutely. Plumbing emergencies rarely wait for business hours, so our dispatch line is staffed 24/7/365. Whether it is a burst pipe at 2 a.m. or a clogged sewer line on a holiday weekend, a live representative will take your call and send the next available on-call technician straight to your door.
How quickly can you arrive for a service call in Sparta?
Because our service hub and warehouse are located right here in Sparta, most non-emergency calls are scheduled for the same or next business day. For emergencies we aim to be on site within 60 minutes, traffic and weather permitting. Real-time GPS tracking lets us give you an accurate ETA once a technician is en route.
What should I expect during a typical service visit?
Your uniformed plumber will arrive in a fully stocked vehicle, introduce themself, and wear shoe covers to protect your floors. After inspecting the issue, you will receive a written, upfront price before any work begins. We complete repairs or installations to code, test for proper operation, clean the work area, and review the job with you before collecting payment.
Do you offer any guarantees or warranties on your work?
Yes. We back all labor with a 1-year workmanship guarantee and honor manufacturers’ warranties on the parts and fixtures we supply—many of which cover 3–10 years. If a covered issue arises during the warranty period, we will return and correct the problem at no additional cost to you.