Emergency Repairs
Emergency Repairs | Plumbing | South Pittsburg
When a pipe bursts or a water heater gives out in the middle of the night, HEP is the local lifeline South Pittsburg homeowners count on. Our licensed specialists answer calls 24/7, arriving fast with fully stocked trucks and the expertise to diagnose and fix leaks, clogs, and broken fixtures on the spot. We know every minute matters, so our team works quickly and cleanly, restoring comfort and preventing costly damage while keeping you informed every step of the way—because emergency plumbing shouldn’t add stress to an already hectic moment.
From downtown historic homes to new builds on the outskirts, HEP brings decades of trusted experience, transparent pricing, and a satisfaction guarantee to every job. Whether you’re ankle-deep in water or hearing an ominous drip behind the wall, reach out anytime—day or night—and let our South Pittsburg pros handle the plumbing panic so you can get back to life as normal.
FAQs
What types of situations count as a plumbing emergency in South Pittsburg?
A plumbing emergency is any issue that poses an immediate risk to your property, health, or safety. Common examples include burst or leaking pipes, sewage backups, overflowing toilets, major water heater failures, and gas line leaks. If water or sewage is actively escaping or your gas line is compromised, call us right away—our team is on-call 24/7 in South Pittsburg to stop the damage and restore safety.
How fast can your emergency plumbers reach my home or business in South Pittsburg?
Because we maintain crews on standby throughout Marion County, our average response time within South Pittsburg city limits is 30–60 minutes. When you call, our dispatcher will confirm your address, provide an exact ETA, and keep you updated while the technician is in transit so you know help is on the way.
Are your emergency plumbers licensed, insured, and experienced?
Yes. Every technician who arrives at your door is a Tennessee-licensed journeyman or master plumber, fully insured, background-checked, and trained in the latest repair methods. Our specialists carry stocked service vehicles so most emergencies can be diagnosed and fixed on the first visit without waiting for parts.
Do you charge extra for nights, weekends, or holidays?
We do not believe in surprise pricing. While an emergency visit costs more than a scheduled daytime appointment, our rates remain the same 24/7—no additional after-hours, weekend, or holiday surcharges. Before any work begins, you’ll receive a clear, upfront estimate so you can approve the cost with confidence.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve (usually located near the water meter) to stop further flooding. 2. Turn off electricity to any affected areas if water is near electrical outlets or appliances. 3. If safe, open faucets to drain remaining water from the pipes. 4. Contain small leaks with towels or buckets and move valuables away from the water. 5. For gas leaks, evacuate immediately and avoid using electrical switches or open flames. 6. Keep our dispatcher informed of any changes so we can advise and prioritize your safety.
Is the repair work guaranteed, and what happens if the problem comes back?
All emergency repairs are covered by a written one-year parts and labor warranty. If the same issue returns within that period, we will send a technician back at no charge to make it right. We also offer optional annual maintenance plans that include regular inspections to catch small issues before they become emergencies again.