- HEP
- Exceptional Comfort
Exceptional Comfort
Exceptional Comfort | Heating and Air Conditioning | South Pittsburg
Whether the Tennessee Valley serves up a humid August afternoon or a frosty January dawn, HEP keeps South Pittsburg homes wrapped in perfect comfort. Our NATE-certified pros arrive when promised, listen to your goals, and fine-tune systems with the same care we’d give our own families. From whisper-quiet heat pumps to indoor-air upgrades that chase away allergens, we combine time-tested craftsmanship with tomorrow’s technology so you can breathe easy all year long.
That commitment shows in every thermostat tap. Quick diagnostics, transparent pricing, and spotless work areas come standard, while our 24/7 emergency crew stands ready whenever life throws a curveball at your heating and air conditioning. Experience the hometown team that treats you like a neighbor—because you are.
FAQs
What heating and air-conditioning services do you provide in South Pittsburg?
Exceptional Comfort Heating & Air Conditioning is a full-service HVAC contractor. We install, repair, and maintain gas furnaces, electric heaters, heat pumps, central air conditioners, ductless mini-splits, and packaged rooftop units. Our technicians also handle ductwork sealing, smart thermostat upgrades, indoor air-quality products (humidifiers, dehumidifiers, UV lights, and media filters), and energy-efficiency assessments. Whether you need a brand-new comfort system or a quick tune-up, we can help anywhere in South Pittsburg and the surrounding Marion County communities.
How often should I schedule maintenance for my HVAC system?
For optimum comfort, efficiency, and warranty protection, we recommend professional maintenance twice a year: a heating tune-up in early fall and an air-conditioning tune-up in early spring. During each visit our NATE-certified technician will clean coils and burners, tighten electrical connections, lubricate moving parts, check refrigerant levels, and test safety controls. Regular maintenance can reduce unexpected breakdowns by up to 95 %, lower energy bills by 10–30 %, and extend equipment life by several years.
What are the common signs my HVAC system needs repair?
Call us if you notice any of these warning signs: • Uneven temperatures or reduced airflow from vents • Unusual noises such as grinding, banging, or squealing • Frequent cycling on and off or system won’t start at all • A spike in your South Pittsburg utility bill without a change in usage • Musty, burning, or chemical odors • Ice formation on the outdoor unit or water around the furnace Addressing problems early prevents larger, more expensive damage and helps maintain indoor comfort and safety.
How can I improve my home’s energy efficiency and lower utility bills?
Start with a well-maintained HVAC system: replace air filters monthly, keep outdoor coils clear of debris, and schedule seasonal tune-ups. Upgrading to a high-efficiency heat pump or 16+ SEER2 air conditioner can cut cooling costs by 20–40 %. Adding a smart Wi-Fi thermostat typically saves another 5–10 %. Proper attic insulation, sealed ductwork, and weather-stripped doors/windows keep conditioned air inside. We offer free home-energy audits in South Pittsburg to pinpoint the most cost-effective improvements.
Do you offer 24/7 emergency HVAC service in South Pittsburg?
Yes. Heating or cooling failures rarely happen at convenient times, so our dispatch line is staffed around the clock. A certified technician will arrive in a fully stocked service vehicle—usually within two hours—to diagnose and fix most issues on the first visit. There are no overtime charges for nights, weekends, or holidays because we believe South Pittsburg families deserve comfort and safety whenever they need it.
Are financing options or rebates available for new installations?
Absolutely. We partner with leading lenders to provide zero-down, low-interest financing plans ranging from 6 to 120 months. Many high-efficiency systems also qualify for TVA EnergyRight rebates, federal tax credits (up to $2,000 under the Inflation Reduction Act), and manufacturer cash-back promotions. During your free in-home consultation we’ll explain every incentive, complete the paperwork, and tailor a payment plan that fits your budget.