- HEP
- Around The Clock
Around The Clock
Around The Clock | Emergency Plumbing | Plumbing | South Pittsburg
When a pipe bursts at midnight or the water heater quits during Sunday dinner, HEP’s Around the Clock Plumbing is the South Pittsburg team you can count on. Our licensed, background-checked professionals answer calls 24/7, arriving fast with fully stocked trucks and the know-how to stop leaks, clear blockages, and restore hot water before damage spreads. With transparent, up-front pricing and a reputation for treating every home as if it were our own, we turn stressful surprises into swift solutions.
Because disasters don’t wait for business hours, neither do we—your peace of mind is our priority. One call to our emergency plumbing experts brings courteous service, meticulous workmanship, and a workmanship guarantee backed by decades of local experience. From Main Street bungalows to mountain cabins, South Pittsburg residents trust HEP to keep the water flowing where it should and nowhere it shouldn’t.
FAQs
What types of situations count as a plumbing emergency in South Pittsburg?
Any issue that risks water damage, property loss, safety hazards, or loss of essential service is considered an emergency. Typical examples include burst or frozen pipes, sewage backups, overflowing toilets, major leaks, gas line smells, and complete water-heater failures. If water or sewage is actively leaking, pooling, or threatening your home’s structure or health, call us immediately—24 hours a day.
How quickly can your emergency plumbers reach my South Pittsburg home or business?
Because we maintain on-call technicians stationed in and around South Pittsburg, our average arrival time is 60 minutes or less within city limits and surrounding neighborhoods. When you call, our dispatcher pinpoints your location, alerts the closest licensed plumber, and provides live ETA updates until we arrive.
What 24/7 services do you provide during an emergency visit?
Our round-the-clock team is fully equipped to handle burst or leaking pipes, clogged or collapsed sewer lines, overflowing fixtures, sump-pump failures, water-heater breakdowns, gas line leaks, and emergency shut-offs. We carry pipe cutters, jetters, cameras, water-extraction pumps, heaters, and common replacement parts so most problems can be diagnosed and repaired on the spot, even at 2 a.m.
What should I do before the emergency plumber arrives?
1. Shut off the main water valve (usually near the meter) to stop further flooding. 2. Turn off electricity to any affected area if water is near outlets or appliances. 3. Contain minor leaks with buckets or towels and move valuables out of harm’s way. 4. Avoid chemical drain cleaners—they can worsen clogs and create hazardous fumes. 5. Take photos or video of the damage for insurance documentation. 6. If you smell gas, evacuate immediately and call 911, then us.
Will there be extra charges for late-night, weekend, or holiday service?
We never inflate labor or trip fees because of the clock or calendar. Our transparent, flat-rate pricing includes an up-front written estimate before any work starts, regardless of whether it’s 3 p.m. or 3 a.m. The only variable costs are parts and any unforeseen repairs you approve. No surprises, no overtime multipliers.
Do you coordinate with insurance companies and city permitting after an emergency repair?
Yes. We document all findings with photos, moisture readings, and repair notes and can forward them directly to your insurer to streamline claims. When a repair requires a South Pittsburg permit or inspection—such as replacing a water heater or sewer line—we handle the paperwork, schedule the inspector, and ensure your system is fully code-compliant before closing the job.