- HEP
- Dedicated Team
Dedicated Team
Dedicated Team | Plumbing | Soddy-Daisy
Whether a surprise leak wakes you at midnight or you’re finally ready to upgrade that outdated bathroom, HEP’s dedicated team in Soddy-Daisy brings fast, friendly, and expert plumbing solutions right to your door. Our licensed professionals live and work in the community, so they understand the unique challenges of local water lines and fixtures—and they arrive equipped with the latest tools, transparent pricing, and a smile.
From meticulous inspections and pipe repairs to water-heater installs and full remodels, we tackle every project with the same promise: Honesty, Excellence, and Professionalism. One call puts decades of experience to work, backed by 24/7 emergency support and a satisfaction guarantee that keeps neighbors referring neighbors. Discover why families and businesses across Soddy-Daisy trust HEP when it absolutely, positively has to be plumbing done right.
FAQs
What plumbing services do you offer in Soddy-Daisy?
Our dedicated team handles a full range of residential and light–commercial plumbing needs in the Soddy-Daisy area, including leak detection and repair, water-heater installation and maintenance, drain and sewer cleaning, toilet and fixture replacement, pipe repiping, garbage-disposal repair, gas-line work, and bathroom or kitchen remodel rough-ins. If water or gas runs through it, we can service, repair, or replace it.
Are your Soddy-Daisy plumbers licensed and insured?
Yes. Every technician on our Soddy-Daisy crew is Tennessee-licensed, background-checked, and drug-screened. We carry full general-liability insurance and workers’ compensation coverage, so you’re protected from accidental property damage or on-site injuries. Copies of licenses and certificates of insurance are available upon request.
Do you provide 24/7 emergency plumbing service in Soddy-Daisy?
Absolutely. Burst pipes, backed-up sewers, and failing water heaters don’t keep office hours, so neither do we. Our dispatchers answer the phone 24/7/365, and a licensed plumber can typically be at any Soddy-Daisy address within 60–90 minutes, day or night. There is no additional fee for night, weekend, or holiday response—just honest pricing and rapid service.
How quickly can you reach my home or business after I call?
During normal business hours we aim for same-day service on all non-emergency calls in Soddy-Daisy, often within a 2-to-4-hour window. For after-hours emergencies, a technician is on the road immediately and will give you an ETA based on live GPS routing—usually under 30 minutes for central Soddy-Daisy and under 60 minutes for outlying neighborhoods.
How do you price your plumbing work and do you give free estimates?
Estimates are always free. After inspecting the issue, your plumber will present a flat-rate price from our standardized menu so you know the total cost before work begins; we never use open-ended hourly billing. The quote includes parts, labor, disposal fees, and warranty. Seniors, military personnel, and first responders receive a 10 % discount, and financing is available for projects over $500.
How do I schedule a service visit and what should I expect on the day of service?
You can schedule by phone, through our website’s live chat, or by filling out a short online form. You’ll receive an email and text confirming the appointment, followed by a reminder the evening before. On the day of service, you’ll get a photo and bio of your technician plus real-time tracking. The plumber will arrive in a clearly marked van, wear protective shoe covers, perform the requested work, test everything, and leave the area clean. Payment can be made by cash, credit, debit, or online invoice, and you’ll receive a digital receipt and warranty documentation before we leave.