- HEP
- Industry Experience
Industry Experience
Industry Experience | Heating and Air Conditioning | Soddy-Daisy
For more than three decades, HEP has been the name Soddy-Daisy businesses call when comfort and productivity are on the line. From precision-controlled server rooms to bustling production floors, our certified technicians bring proven expertise, cutting-edge tools, and a deep understanding of local codes to every project. We design, install, and service systems that keep temperatures steady, energy bills low, and downtime to an absolute minimum—helping you protect equipment, safeguard inventory, and keep employees focused on the job.
Whether you operate a small storefront or a multi-site facility, HEP delivers attentive, 24/7 support tailored to your schedule and budget. Our transparent estimates, preventative maintenance plans, and lightning-fast emergency response have earned the trust of countless Soddy-Daisy owners who refuse to settle for less than peak performance in heating and air conditioning.
FAQs
What types of HVAC systems do you service in Soddy-Daisy?
Our technicians are trained to work on virtually every residential and light-commercial system found in the Soddy-Daisy area—including traditional split-system air conditioners, gas and electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, packaged rooftop units, and indoor air-quality accessories such as humidifiers, dehumidifiers, and UV lights. We service all major brands (Trane, Carrier, Lennox, Goodman, Rheem, etc.) and stock common replacement parts on our trucks to complete most repairs in a single visit.
How often should I schedule maintenance for my heating and cooling equipment?
For optimal performance and to keep manufacturer warranties valid, we recommend two tune-ups per year: one in early spring for the air conditioner or heat pump’s cooling mode and one in early fall for the furnace or heat pump’s heating mode. During each visit we clean coils, check refrigerant charge, tighten electrical connections, calibrate thermostats, inspect safety controls, and change standard filters. Regular maintenance can cut utility costs by up to 15 %, extend equipment life, and help prevent surprise breakdowns during Soddy-Daisy’s hottest and coldest days.
Are there energy-efficient options that make sense for Soddy-Daisy’s climate?
Absolutely. Our area’s humid subtropical climate benefits from high-SEER2 air conditioners, variable-speed heat pumps, and dual-fuel systems that switch between a heat pump and gas furnace for maximum efficiency. We install ENERGY STAR®-certified units with SEER2 ratings of 15–20+ and HSPF2 ratings above 8. For homes without ducts, inverter-driven ductless mini-splits deliver up to 30 % energy savings. We also offer smart thermostats, zoning dampers, and high-performance insulation to further reduce energy consumption. We’ll perform a free load calculation to match the right system to your home’s size and lifestyle.
What signs indicate I should replace rather than repair my HVAC unit?
Consider replacement when the system is 10–15 years old, experiences frequent breakdowns, requires major components such as a compressor or heat exchanger, or uses phased-out R-22 refrigerant. Rising utility bills, uneven temperatures, excessive noise, or visible corrosion are additional red flags. A good rule of thumb is the "$5,000 rule": multiply the unit’s age by the estimated repair cost—if the total exceeds $5,000, replacement usually makes more financial sense. We provide honest assessments, detailed cost comparisons, and multiple equipment options so you can make an informed decision.
How quickly can you respond to emergency heating or air conditioning problems in Soddy-Daisy?
We offer 24/7 emergency service, 365 days a year. Calls received before 10 p.m. typically see a technician at your door within two hours; overnight calls are prioritized for next-morning arrival unless life-safety issues demand immediate attention. Because our dispatch center is located just off Dayton Pike, we can reach most Soddy-Daisy neighborhoods—including Daisy, Sequoyah, and downstream lakeside communities—without the long drive times of Chattanooga-based contractors. Our service vans are GPS-tracked and fully stocked so we can resolve most emergencies on the spot.
Do you offer financing or rebate assistance for new HVAC installations?
Yes. We partner with national lenders and local credit unions to provide low-interest financing, zero-down plans, and 6- to 18-month same-as-cash promotions (subject to credit approval). We also help customers claim Tennessee Valley Authority (TVA) EnergyRight incentives, EPB and Volunteer Energy CO-OP rebates, federal tax credits of up to 30 % for qualifying heat pumps, and manufacturer rebates that can total $200–$1,200. Our comfort advisors will explain every available program, handle the paperwork, and apply the rebates directly to your invoice whenever possible.